総合評価
4.7
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年10月27日

very prompt service, good job, Romana
It's a quite a lot functions, and it takes time to fully understand them.

Lavelo Bikes
中国
アプリの使用期間:約1時間
Opinewが返信しました 2023年12月5日

Thank you for your positive review, Romana! We're thrilled to hear you appreciated our prompt service and the hard work we put into enhancing our App. We understand that our numerous functions can take some time to comprehend fully. That’s why we’re committed to continually improving our user experience to make it as intuitive as possible.

If you ever have questions or need help understanding any of the functions, please feel free to reach out to our support team. They're ready and willing to help make your experience smoother and more efficient. Your feedback is crucial to us and we appreciate the time you took to share your experience.

Best wishes,
The Opinew Team

2020年8月19日

amazing app.

Freestyle Foot Wear
アメリカ合衆国
アプリの使用期間:約1時間
Opinewが返信しました 2023年12月6日

We're glad you find our app amazing! Your positive feedback means a lot to us. Thank you for taking the time to share your experience. Remember, we're here to provide further assistance or features you might need. Looking forward to supporting your user experience as you continue using Opinew.

Best Wishes,
Opinew Team

2020年11月19日

Very fast customer support, helped me to delete the code from another APP and get the rating widget ready for my website UI.
I just hope we can have more imports in the basic plan.

Onebttl
中華人民共和国香港特別行政区
アプリの使用期間:約1時間
Opinewが返信しました 2023年12月6日

Thank you so much for the 5-star review! We're thrilled to hear that our customer support could assist in setting up the rating widget on your website UI. Your feedback regarding the number of imports in the basic plan is noted. As we continuously aim to improve our services based on our user's valuable feedback, your suggestion will certainly be taken into consideration. Thanks again for taking the time to let us know how we're doing.

Best Regards,
The Opinew Team

2019年10月11日

I tested this app and it was able to get reviews onto my store but it was a frustrating experience. App just needs time but not ready yet. I did get reply from support but zero help.

Biggest issue is after uninstalling app it left code in my theme that still shows scraps in my store.

Men's Mercantile
アメリカ合衆国
アプリの使用期間:1日
Opinewが返信しました 2019年10月11日

Sorry to hear you had issues. Shopify's to blame that they don't let developers remove the code when you hit uninstall.
Solution: Uninstall from within the app. Install it again, then go to Account menu, scroll down and click the uninstall button there. The app will remove the code and uninstall itself.

Also apologies for the quality of support. We did reply within 1 minute of your message and did everything we could at the time to help you. Any technical issues we usually resolve right at that moment but sometimes it takes longer, you run a company you surely must understand that - it was the latter in this case.

Opinew

2022年10月29日

Great Service! The theme concierge team responds in minutes and has never failed to solve any issue. Our reviews were placed on our store in minutes and look extremely appealing.

Vallerta
アメリカ合衆国
アプリの使用期間:約1時間
Opinewが返信しました 2023年12月5日

Thank you so much for your 5-star review! We're thrilled to hear that our service and theme concierge team have met your expectations. It's fantastic that you found our response times and problem-solving skills helpful. Also, we're glad that the reviews were quickly added to your store and are visually appealing. Your kind words definitely encourage us to keep doing what we're doing! We appreciate your time in sharing your experience, and it will be instrumental in helping others make informed decisions about our app. Thank you for choosing Opinew.

- The Opinew Team

2023年5月24日

It is customizable with many options.
I don't know how they do this, but I have never had such amazing customer service anywhere on the Internet.

Majesty
アメリカ合衆国
アプリの使用期間:約1時間
Opinewが返信しました 2023年5月30日

Hi,
Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us.

Best wishes,
- Opinew Customer Success Team

2020年3月10日

I like the ease of setup, haven't had a chance to use it yet, but so far so good. I will be adding some Amazon reviews for the product I just added to my store.

Shop at Sues
カナダ
アプリの使用期間:約21時間
Opinewが返信しました 2023年12月8日

Hello, we truly appreciate you taking out the time to leave us this review. It's wonderful to hear that you found our setup easy to follow. Reviews like yours reassure us that we are heading in the right direction.

We're looking forward to hearing about your experience once you start using our app fully, particularly with the Amazon reviews feature. Please do not hesitate to reach out to our support team if you face any hiccups. We're here to help at every step.

Your feedback helps us to continuously improve, and we look forward to serving your business needs even better with our Opinew Product Reviews App.

From the Opinew team.

2022年8月26日

Customer Support is rappid ! The support team helped me out within minutes and fixed my problem straight away! 100% would recommend

Custom Bear
オランダ
アプリの使用期間:44分
Opinewが返信しました 2023年12月5日

Hi there,

We're delighted to hear that you had a 5-star experience with our customer support team! Your positive comments about the speed and efficiency of our service have truly made our day. It's reviews like yours that motivate us to continually strive for excellence.

We're thrilled that your problem was resolved promptly, and we deeply appreciate your strong recommendation. Remember, we're here to support you anytime you need assistance. Your feedback is incredibly important to us.

Many thanks,
The Opinew Team

2022年8月18日

Great customer service helping get set up. Seems like a useful app and will upgrade once my shop is running properly.

Handdrawnhorse.com
ドイツ
アプリの使用期間:44分
Opinewが返信しました 2023年12月5日

Hello! We're over the moon to hear about your positive experience with our customer service team, and that you're finding Opinew Product Reviews App UGC useful. We're thrilled to learn that you're considering an upgrade in the near future. If you need assistance or have any questions while you're getting your shop up and running, please don't hesitate to reach out. Our team is always here to support you. Remember, your input greatly affects our services and your satisfaction is our top priority. Thanks for the 5-star review!

Best wishes,
The Opinew Team

2019年4月7日

Great app, got reviews within a few seconds of installing it from previous customers. Prior to this, I was requesting customers to leave reviews on Facebook, only a few were willing, but this is much easier for my customers. Very quick response to my questions as well. Sets up very quickly. Thanks

Leatherpunk
アメリカ合衆国
アプリの使用期間:43分
Opinewが返信しました 2023年12月11日

Hi! We're delighted to hear that you found our Opinew Product Reviews App UGC beneficial and easy to use. It's great that you've quickly started seeing more reviews from your customers! We always strive to deliver speedy responses to all questions to ensure you get the best experience. We really appreciate your feedback, it helps us to continue improving and providing a better service. Thanks a lot once again for the stellar review!

Best regards,
The Opinew Team.