Recensies (1.642)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
16 april 2020

great app

Gemetme Jewelry
Verenigde Staten
4 dagen gebruiken de app
Opinew heeft geantwoord 8 december 2023

Hi there,

We're thrilled to hear that you think Opinew Product Reviews App UGC is great! Your kind words are just the motivation we need to keep delivering a top-notch app experience.

Thank you for your high rating and positive feedback. Every single star and word from you means a lot to us at Opinew.

Best regards,
The Opinew Team

3 april 2019

Excellent tool, and superfast and helpful support! Whatever question I asked them they responded within minutes, and adjusted the codes to my needs. Highly recommended.

Kíméld Magad
Hongarije
4 dagen gebruiken de app
Opinew heeft geantwoord 11 december 2023

We're delighted to hear you've enjoyed using Opinew Product Reviews App UGC! Thank you for recognizing our efforts to provide quick and accommodating support. Your recommendation means a lot to us! If you have any further questions or needs, we're always here to assist. Your feedback is essential in helping us maintain the high standard we strive for.

Best,
The Opinew Team

27 mei 2021

I was able to transfer my reviews from my last theme to my new one so easily. I have gotten so many customers because of them, so grateful for them.

Spoonsee
Marokko
3 maanden gebruiken de app
Opinew heeft geantwoord 6 december 2023

Hi there,

We're delighted to know that you found the transfer of your reviews between themes easy and beneficial. Getting positive feedback like yours makes our day! It's great to hear that our app has been instrumental in getting you more customers.

Is there anything we could do to make your experience a 5-star one? We genuinely value your insights and are eager to hear any suggestions you may have.

Warm regards,
The Opinew Team

25 juli 2019

The app is great - when it works. I've used it on a couple of my stores and every store has had problems with reviews randomly disappearing... Yesterday I was left with just 3 reviews out of the few hundred I imported on one store - which looked bad for customers. Support is a bit sketchy. They acknowledge something is wrong - and then...do nothing happens to fix the problem!

Dr-Kimoto
Gibraltar
4 maanden gebruiken de app
Opinew heeft geantwoord 8 december 2023

We're sorry to hear about your experience with disappearing reviews on your stores, and we apologize for any inconvenience this may have caused. We understand how this can impact the perception of your store by your customers, and we take your concern seriously.

We also regret that our support didn't meet your expectations and apologies for any undue stress. Please be assured that our aim is always to resolve any issues promptly.

Your comments have been shared with our team and we’re closely looking into why the issue wasn’t resolved. We’re taking steps to ensure that our support responses are more proactive and helpful - so issues like this don't happen again.

Your review is crucial to us because it helps us understand where we need to improve. If you'd be open to it, could you share more insights about when and how these issues occurred? That will help us ensure it's fixed completely.

Thank you for your patience, and we appreciate you taking the time to leave a review.

Best Regards,
The Opinew Team

8 maart 2020

useful app and Really good I'm using it to import reviews from Aliexpress. Highly recommended I like it!

TheBackRelief
Verenigd Koninkrijk
4 dagen gebruiken de app
Opinew heeft geantwoord 8 december 2023

We're thrilled to hear that you're finding our app useful and able to import reviews from Aliexpress with ease! It's great to know you're having a positive experience and even recommending it. We work to keep up this service for the benefit of all our users.

Thank you for your strong endorsement and your fantastic 5-star review – it genuinely makes us happy and encourages us to continue improving our services. Remember, your insights and feedback always guide us.

Best wishes,
The Opinew Team

14 september 2021

I like the ease of Opinew, but unclear on full application. I have made an appointment with Opinew for more clarity.

The Pleasure Scenter
Verenigde Staten
3 maanden gebruiken de app
Opinew heeft geantwoord 5 december 2023

Hello,

We're delighted to hear that you find Opinew easy to use. That's always one of our main goals. We regret to hear that certain aspects of the application are not fully clear to you, and we appreciate your patience as we strive to fulfill your needs.

As you've already set up an appointment, we look forward for an opportunity to address all of your questions directly and provide the clarity you seek. Your constructive feedback helps us to understand our customer's experiences better and to continually improve our products and services.

Thank you once again for your support and feedback.

Best Regards,

The Opinew Team

5 januari 2023

very fast customer support they helped me import reviews for my three products. it is such a difficult process going through all these different apps but thank god this was my second try

Winter Boots Days
Canada
3 dagen gebruiken de app
Opinew heeft geantwoord 23 augustus 2023

There are a lot of apps out their that claim to solve the world, it's a minefield out there and we totally get it. It's why this review means even more to us...

Our support team are a big part of what we do. We are UK based but have in house support experts in all time zones so if you need anything, just let us know!

-Customer Success Team

26 november 2018

Great app, clean layout that looks great on our site and A+ support. I tried a few review apps before landing here and this was by far the best fit for us! Thank you!

Kase Custom
Verenigde Staten
3 dagen gebruiken de app
Opinew heeft geantwoord 12 december 2023

Hi there,

Wow! We're absolutely thrilled to hear your positive feedback! It's great to know that our app and the clean layout have fit well into your site. We aim to provide top-notch service, so it's reassuring to hear that our support has been up to the mark.

Your satisfaction is paramount to us, and it makes us really happy to see comments like this. Your kind words make all our efforts worthwhile.

Please feel free to reach out any time if you have further queries or suggestions. We continuously strive to improve and your feedback plays a significant role in that.

Thanks again for sharing your experience,

Opinew Team

6 oktober 2022

I just got the app and it was a bit hard to set up on my own because i hate technical stuff, but the customer service is world class. Daniel deserve 10 stars for his helpfulness and quick responses. I plan to upgrade once i see how much it helps with the conversion. Thanks again for your help ...

Blossom Cup
Verenigde Staten
3 dagen gebruiken de app
Opinew heeft geantwoord 5 december 2023

Hello,

We're sorry to hear that you found the initial setup a bit challenging, but are thrilled that Daniel could provide the assistance you needed! We pride ourselves on our customer service and it's wonderful to hear that he had such a positive impact on your experience.

Your kind words are greatly appreciated and we'll certainly share them with Daniel. Also, we're excited to hear about your plans to upgrade and see how Opinew can further enhance your conversion rates.

We encourage you to reach out to our customer support should you ever need assistance. We're committed to ensuring your experience continues to be great!

Your feedback is critical in helping us deliver the best service possible.

Best regards,

The Opinew Team

4 december 2019

Has a lot of great features look forward to seeing the results after running my store after a few months.

Tie Game Apparel Clothing
Verenigde Staten
3 dagen gebruiken de app
Opinew heeft geantwoord 8 december 2023

Hi there,
We're thrilled to hear that you're finding our features great! Your positive feedback means the world to us here at Opinew. It's exciting to hear that you're looking forward to seeing results after a few months of use - we can't wait for you to share your success story. Remember, we're always here more than happy to assist you if you have any queries in the meantime. Your feedback plays a vital role in our commitment to making our app the best it can be.

Kindest regards,
The Opinew Team