Opinew Product Reviews App UGC , 1 627 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
14 de novembro de 2023

It was easy to set up and allows you to upload photos, review, and import from Aliexpress.

MISS COTON
França
25 days usando a aplicação
Questão respondida por Opinew 4 de dezembro de 2023

Hi there, thank you for leaving us a 5-star rating! We're thrilled to hear that you found our app easy to set up and that it meets your needs for photo uploading, reviews, and importing from Aliexpress. Your positive feedback encourages us to continue improving the user experience. Please reach out anytime if you have suggestions. Thanks again!

Best regards,
The Opinew Team

28 de outubro de 2023

It's great! It also offers customer support. Their customer service is excellent and always available to help.

marcewellness.com
México
3 months usando a aplicação
Questão respondida por Opinew 4 de dezembro de 2023

We're thrilled to hear your positive remarks on Opinew Product Reviews App UGC! We are proud of our customer support team and pleased to learn that they've made a notable difference in your experience. Your feedback is essential to us as we strive to continually improve our services. Thank you for taking the time to share your review.

Best Regards,
The Opinew Team

16 de maio de 2023

I have tested a lot of review apps and this one is by far my favourite. It is so simple to use and works great. The customer support is super quick. Will definitely keep using with future stores!

The Zen Studio
Canadá
9 months usando a aplicação
Questão respondida por Opinew 4 de dezembro de 2023

We're absolutely delighted to hear that our Opinew Product Reviews App UGC tops your favorites list! Your feedback truly means a lot to us. It's wonderful to learn that you find our app simple to use and effective, and that our customer support is living up to your expectations. We’re thrilled to have you onboard and we're excited to continue supporting your future stores! Your feedback is instrumental in helping us deliver a superior experience for all our users.

Thanks and Best Regards,
The Opinew Team

9 de setembro de 2023

This might be the best Shopify App experience I've had yet. It was so easy and straight forward to import reviews from Amazon to our Shopify store. Our store looks much more appealing with this enhancement. I had some questions and the representative that assisted me, Kenan was a huge help, answered everything I asked and was pleasant to work with. I highly recommend using this app if you're trying to grow your business on Shopify. Thanks!

MindEyes USA
Estados Unidos
3 months usando a aplicação
Questão respondida por Opinew 4 de dezembro de 2023

We're thrilled to hear about your excellent experience with our Opinew Product Reviews App UGC! It's wonderful to know that the process of importing your reviews from Amazon to your Shopify store was straightforward and enhanced your store’s appeal.

We're glad our representative Kenan could assist you with all your questions, as we aim to provide exceptional, pleasant customer support. We really appreciate your high recommendation, as helping businesses grow is our top priority.

Your feedback is vitally important to us. Thank you so much for taking the time to leave us this wonderful review!

Best wishes,
The Opinew Team

29 de maio de 2023

Daniel, our support representative, was extremely friendly and helpful in setting up their review platform on the site.
Excellent customer service! I was contacted within minutes and given very detailed instructions.

Maven Lane
Estados Unidos
8 months usando a aplicação
Questão respondida por Opinew 30 de maio de 2023

Hi,

Thank you so much for sharing your positive experience with us. We're delighted to hear that you found our customer service to be excellent and that Daniel was helpful and friendly in setting up the review platform on your site.
Your satisfaction is our top priority, and we look forward to continuing to serve and support you. Thanks again for your feedback.

- Opinew Customer Success Team

17 de outubro de 2023

This product reviews app for Shopify is a must-have. I'm thrilled with the results. Authentic reviews build trust and boost conversions. Its integration and customer support are excellent. Very satisfied!

Supremia
Espanha
2 months usando a aplicação
Questão respondida por Opinew 4 de dezembro de 2023

We're absolutely delighted to hear that you find the Opinew Product Reviews App to be a must-have! Boosting trust and conversions with authentic reviews is exactly what we aim for. Your words of appreciation for our integration and customer support truly mean a lot to us. Your satisfaction is our top priority, and it's fantastic to know we've hit the mark for you.

Your feedback plays a critical role as we continue to improve and offer an even smoother experience for all our users.

Best Regards,
The Opinew Team

21 de outubro de 2023

The app is great! Excellent app! Excellent customer support - always prompt and friendly.
I love the features and great way to connect with customers

Comfy Doggy
França
4 months usando a aplicação
Questão respondida por Opinew 4 de dezembro de 2023

We're thrilled to hear such wonderful feedback about the Opinew Product Reviews App UGC! We take a lot of pride in our customer support and are delighted to know you've found it prompt and friendly. It's fantastic to see you're loving the features and the connection they provide with your customers. Thanks for the amazing 5-star review! We greatly appreciate you taking the time to share your experience.

Best wishes,
The Opinew Team

30 de outubro de 2023

Perfect tool! Great support and easy to use! Great assistance right away.

Skleggings
Países Baixos
3 months usando a aplicação
Questão respondida por Opinew 4 de dezembro de 2023

Hello,

We're beyond thrilled to hear that you're finding our tool perfect and easy to use. It's even more pleasing that our support team was able to provide immediate assistance. Your feedback lets us know we're all doing things right. Thanks for taking the time to share your thoughts.

Your feedback is always invaluable in ensuring we deliver the best service possible.

Best regards,
The Opinew Team

24 de julho de 2023

We had a small issue with our website where the Opinew app was causing a spinning wheel. I chatted them up and they promptly helped resolve the issue.

Triumph Cutters
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Opinew 4 de dezembro de 2023

Hello! We're so glad that you reached out to us with your concern. It's unfortunate that you had to see the not-so-pleasant spinning wheel on your website. We want to assure you, we're always here to support you quickly and efficiently, just like we did this time. It's comforting to hear you're satisfied with the assistance.

Your feedback and experience is crucial to us and we'd love to hear about your future interactions with our app. Thank you for your 5 star rating, it means a lot to the entire team at Opinew.

Best,
The Opinew Team

18 de julho de 2023

I have been using the Opinew Shopify review plugin for my online store, and I am thoroughly impressed. This app has proven to be an invaluable tool for gathering customer feedback and boosting my store's reputation. The features and functionality provided by Opinew are top-notch.

The installation and setup process were seamless, thanks to the user-friendly interface and clear instructions. It didn't take long for me to start collecting and displaying reviews on my website, which greatly enhanced the credibility and trustworthiness of my products.

But what truly sets Opinew apart is their exceptional customer support. Whenever I had a question or needed assistance, their team was quick to respond and incredibly helpful. They went above and beyond to ensure that I had a smooth experience with the plugin, addressing any concerns or customization requests promptly and effectively.

The level of professionalism and dedication exhibited by the Opinew support team is truly remarkable. They have consistently provided me with insightful guidance and valuable advice to optimize my review system and maximize its benefits for my business.

Overall, I couldn't be happier with Opinew. This plugin has greatly improved my store's reputation, helped me gather valuable customer feedback, and the support I received along the way has been outstanding. I highly recommend Opinew to any Shopify store owner looking to enhance their review system and provide a stellar customer experience.

Thank you, Opinew, for creating such a fantastic app and for delivering equally impressive support. Keep up the great work!

Absolute Eclipse
Reino Unido
3 months usando a aplicação
Questão respondida por Opinew 23 de agosto de 2023

Wow! This is huge, thanks so much for the kind and detailed review on our app and service. It's great to see Opinew has had a strong impact on your business already (although we aren't surprised!)

It really makes the extra effort our customer experience team puts in worth it when we see merchants happy with what we are doing.

It sounds cliché, but we really do try to aim to provide the best customer service in the Shopify space. We have recently made some more hires within our customer experience team and we have made sure they are fully aligned with our mission of being the best, so it's great to hear feedback like this to validate what we are doing!

Thanks again!

-Opinew Customer Success Team