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This app is very easy to use and the customer support staff is very responsive and very helpful. I've already generated an 5k in sales so far from this review app!
Hi,
We really appreciate you taking the time to share your experience with us! It's awesome to hear that our product has made such a positive impact on your business.
We hope your reviews will continue to increase your sales and conversions 🚀
Have a lovely day!
Customer Success Team | Opinew
Great app, easy to use, excellent support. Would recommend. Tried another one, but Opinew was way more user friendly.
UPDATE: no longer recommended. Carousel didn't work and developers are not able to solve it or don't think it's important. I no longer want to pay $70 per month.
UPDATE 2: after changing my review to 1 star, they put in all the work to fix the app for me. A bit sad it has to go this way, but it's working well now.
Hi, thanks for updating your review and sharing your entire journey. We are sorry for the hiccups you encountered with the carousel feature. Your experience was by no means standard and we wholeheartedly regret the inconvenience caused. We aim for seamless interactions, but it seems we fell short this time.
We appreciate your patience and assure you that we value all feedback to improve our app and service. It’s uplifting to learn that the issue was finally resolved and you're satisfied with the app's performance. However, we understand that the process to resolve this was not ideal.
Thank you for highlighting this issue for us and bringing it to our attention. It indeed helps us scrutinize and enhance our issue resolution process. Your feedback plays a significant role in this.
If any other query or concern arises, please feel free to reach out. We're here to provide our best support.
Best wishes,
The Opinew Team
I am using Opinew for 2 years now. The Developers are even willing to add custom code - 100% recommend.
Hello,
Thank you so much for the fantastic 5-star review and for being a loyal user of Opinew for the past 2 years! We are thrilled to hear about your positive experiences with our team and the customizations they've provided. Your trust and recommendations mean the world to us.
Your feedback plays a key role in our efforts to continuously improve our app and the services we provide.
Thanks again!
Best wishes,
The Opinew Team
Started to use this app recently and its working like a charm for us so far. The best part is the customers support
We're so glad to hear that you've found our app useful and that you're happy with our customer support! We always strive to provide top notch service to valued customers like you. Your satisfaction and positive experience are our highest priority. It's wonderful to hear that your experience reflects the quality we aim for.
Thank you so much for taking the time to leave us this amazing 5-star review. Your feedback makes a difference and encourages us to work harder to meet your expectations.
Best regards,
The Opinew Team
Opinew helped to solved my problem very quickly even though it is on Sunday. I like their quick response.
Thank you for the wonderful review! We're really glad to hear that our team could efficiently help solve your problem, even on a Sunday. Your satisfaction is our top priority, and we're committed to providing timely assistance at all times. Your positive review encourages us to work even harder. We aim to keep delivering excellent services to valuable users like you. Thanks again for choosing Opinew!
Best Regards,
The Opinew Team
Nice for managing reviews and their support is fast to answer questions which is helpful (vs having to wait overnight)
Glad to see Opinew is serving you well. We do our best to have support available within multiple time zones as fast as possible :) -Paul
This app is really easy to use and the support is world class. I am a novice and as such have very little knowledge in code and requested help. The sorted me out in 5 minutes. Well done guys, awesome service!!!
Thank you so much for your awesome review! We're thrilled to hear that you find our app easy to use and that our support team could assist you so effectively. We aim to make Opinew as user-friendly as possible, especially for those who aren't too familiar with coding. Your feedback greatly helps us in this mission. Stay awesome and reach out to us anytime you need help!
Best regards,
The Opinew Team
great custom service. The App works really well.
Romana help me solve the problem patiently. Good APP
Hi there,
We're thrilled to hear that you're pleased with our customer service and finding the Opinew Product Review App useful in your business! Your kind words about Romana are much appreciated and we're glad that she could assist in resolving your issue.
We're continually striving to ensure our users have a positive and efficient experience with our app, and your feedback helps us achieve that.
Thanks again for your 5-star review, it means a lot to us!
Best regards,
The Opinew Team
After tring multiple review app I could say that this one is the best in shopify, easy to install easy to customise .. support 24/24 . Thanks a lot
Hi there,
We're thrilled to hear that Opinew stands out as the best among all the review apps you've tried! Your positive remarks about the ease of installation and customization mean a lot to us.
Also, it's great to know that our 24/7 support has been useful to you. Thank you so much for sharing your positive experience, it helps us to continue delivering top-notch service.
Your feedback truly matters. Stay connected!
Best wishes,
The Opinew Team
Lots of great and useful features and a really good support team. Issues resolved fast and they take customer input.
We're thrilled to hear you're enjoying lots of great and useful features of our Opinew Product Reviews App UGC, and that you've had positive experiences with our support team. We strongly believe in providing speedy resolutions and highly valuing customer input. Please continue to share your thoughts as your feedback helps us to enhance the experience for all users.
Thanks again and we look forward to continuously delivering great experiences to you.
Best,
The Opinew Team