Opinew Avaliações de Produto

Opinew Avaliações de Produto

Avaliações (1 737)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
14 de novembro de 2024

Good customer service almost 100% of the time, there was one point where it cut off and I had to start with a new customer rep but besides that really well, fast and helped me with my issues

NorthernGoods
Dinamarca
16 dias usando a aplicação
Questão respondida por Opinew 28 de novembro de 2024

Thank you for your honest feedback!

We’re happy you had a positive experience with our customer service, and we’ll work on making sure every interaction is seamless.

The Opinew team 🌟

4 de maio de 2024

While the interface settings may present some initial challenges, the application proves to be a valuable asset for importing reviews. Its functionality and overall performance are commendable, offering a seamless experience once settings are configured. Users appreciate its efficiency in importing reviews, making it a reliable tool for managing feedback effectively.

Tap N Grab
Índia
Aproximadamente 1 mês usando a aplicação
1 de junho de 2024

Great tool to use.

I recommend

Many customization options.
Fast response from support.
Quick resolution.

The NXT X Store
Estados Unidos
Aproximadamente 21 horas usando a aplicação
17 de julho de 2024

Great!

Vanguard e-Mart
Índia
23 dias usando a aplicação
3 de setembro de 2024

consigliato

MTS Racing Parts
Itália
Aproximadamente 20 horas usando a aplicação
3 de setembro de 2019

Very responsive CS support. Easy interface. However, the added review wedge isn't the best design and don't have enough customisation options. But it covered the basic and did what it promised.

Alfie
Estados Unidos
Aproximadamente 5 anos usando a aplicação
Questão respondida por Opinew 8 de dezembro de 2023

Hello, thank you for your insightful review and 4-star rating. We're pleased to read that you appreciate our customer service and found our interface easy to use. We understand that our review widget design and its customization options didn't quite meet your expectations. We appreciate your feedback and will definitely consider these comments as we continuously strive to improve our service. We take our user's feedback very seriously, as it allows us to enhance our user experience. Please don't hesitate to reach out if you have any other suggestions.

Best regards,
The Opinew Team

12 de janeiro de 2022

Nice app, works great! The customer support is quick and well trained - perfect support. Could be cheaper, therefore 4 out of 5 stars.

DarBene
Áustria
Aproximadamente 3 anos usando a aplicação
Questão respondida por Opinew 5 de dezembro de 2023

Hi,

We're delighted to hear that you find our app helpful and our customer support prompt and efficient. This kind of feedback motivates us to deliver stellar service consistently.

We appreciate your observation about our pricing. At Opinew, we strive to offer the best value, and we assure you that our pricing is competitive considering the robust functionality that our app offers.

That said, your feedback is important, and we will certainly take your comment into consideration when assessing pricing in the future.

Thank you once again for your 4-star rating and for taking the time to write a review.

Best regards,
The Opinew Team

20 de fevereiro de 2021

great app and i really like the customization aspect of the application. it has helped me make a lot of money.

American Terry Mills
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Opinew 6 de dezembro de 2023

We appreciate your positive feedback! We're glad to hear that you're enjoying the customization of our app and that it's been beneficial to your business. Our goal is to provide valuable tools that help our users succeed. Your feedback reaffirms we're doing that. Don't hesitate to reach out if you ever need assistance with anything. Thanks again from the Opinew team.

2 de junho de 2022

I was having trouble with this app and reached out to them and they fixed all my issues right away.

Lit Life Creations
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Opinew 6 de junho de 2022

Hi,

Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Have a fantastic day,
Customer Success Team | Opinew

17 de fevereiro de 2021

Great app! great support! Maybe I will keep using this app. I'm believing it definitely helps our shop

Everest Work
Japão
Quase 2 anos usando a aplicação
Questão respondida por Opinew 6 de dezembro de 2023

Thanks for your positive comments! We're so glad to hear that you're finding our app and support helpful. It's terrific that you're already seeing how Opinew can benefit your shop. If there's any uncertainty about using our app or if you need any assistance in the future, don't hesitate to get in touch. We're always here to help. Your feedback is a fundamental part of our efforts for continuous improvement. Thanks again for choosing Opinew.

Best,
The Opinew Team