Opinew Product Reviews App UGC , 1 623 avaliações
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Great support - very responsive and helpful. A little heavy to load, so I wish it were faster, but it does everything it purposes to do and does it capably.
Thank you for your 4-star rating and for taking the time to give us your feedback. We're glad to hear that you found our support team responsive and helpful.
We understand your concerns about the load time, and we appreciate your patience. While we aim to provide a seamless experience, there are times when certain factors can affect the speed of loading. We assure you that we are continually working to optimize our performance.
Your feedback is valuable to us and we’ll be sure to consider these points as we work to improve. We look forward to serving you better in the future.
Best regards,
The Opinew Team
Realy handy and easy to use. At the first it looks a bit complicated but when you work in it for a while it all comes together
We appreciate your positive feedback! We've designed the Opinew Product Reviews App UGC to be as user-friendly as possible, but we understand there can be a learning curve involved. We're glad to hear things clicked into place for you after using the app for a while!
Your insight helps us know that we're on the right track, but also that there's always room to make the app even more intuitive and easier to use from the get-go. We'll make sure to consider your experience as we move forward with updates and improvements.
Thanks again for your feedback - it helps us continually shape and evolve our product.
Best Regards,
The Opinew Team
Good app and we used this app for 1 year. But unfortunately, we are not happy with this app now because the app has poor customization of review format.....
Thank you for taking the time to share your experience with us. We're glad to hear that our app has been part of your journey for a year, but we're sorry to learn that you're finding customizing the review format challenging now.
Your feedback is integral to our continuous improvement. Our development team is always working on updates to enhance the customization feature. Meanwhile, we'd love to assist you in getting the most out of our app. If you haven't gone through our customization guide yet, we encourage you to do so. It might be of great help.
If you continue to encounter difficulty, please reach out to our support team via the in-app chat. We assure you that our team will guide you through everything as soon as they can.
Your satisfaction is our priority and we look forward to resolving this issue soon. We appreciate your feedback.
- The Opinew Team
niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Thank you for your review! We're thrilled to see all the enthusiasm captured in your response. If there is anything more or specific you'd like to add about what you loved or what we could improve upon, we encourage you to share. Your feedback is very important to us.
Best Wishes,
The Opinew Team
It's a good app and overall I'm happy with it. They helped me to import reviews from another app by creating an integration. It only took 2 days to do that. I gave it 4 starts instead of 5 because once you achieve your quota of imported reviews from Amazon, eBays and etc, you actually run out of quota, it means you are not able to import again unless you upgrade the plan.
Hi,
Thank you for leaving us a review and we're glad to hear you are happy with Opinew!
Regarding the review import quota: you can still import reviews without upgrading the plan by deleting some of the reviews you have previously imported. This will remove the limitation and allow you to import new ones.
I hope that helps,
Have a wonderful day!
Customer Success Team | Opinew
Great support team. Very keen on helping and finding solutions even if the app is not offering a specific feature (yet).
Hi,
Thank you for your review!
We are so glad to hear that you had a positive experience with our support team. We take pride in providing excellent support and are always happy to help our customers find solutions to their challenges, even if the app doesn't currently offer a specific feature. We will continue to work hard to provide the best possible experience.
Have a wonderful day,
Opinew team
So far so good. Does everything that is advertised. Can update review in a few weeks after we've used it to see what impact it has on overall sales conversion.
Thanks for taking the time to share your initial impressions of Opinew Product Reviews App UGC! We're glad to hear that it's meeting your expectations so far.
We understand that the real test is how it performs in the long term and how it impacts your sales conversion. We eagerly look forward to your updated review once you've had more time to use our app.
Your feedback plays a crucial role in our ongoing commitment to improvement and we hope our app continues to support your business growth. Thanks once again!
Best wishes,
The Opinew Team
The support team is exceptional.
The response was prompt and very helpful.
Opinew was easy to use and looks great in your store! Although I'm still learning how to use this app, I love the flexibility of customizing my widgets.
Hi,
Thank you for your positive review of our support team and the Opinew app. We are glad to hear that you have had a good experience with our support team and that you find the app easy to use and customizable. We value your feedback and will continue to work on improving the app and providing excellent support to our customers.
Have a lovely day,
Opinew team
App is good and the customer service is good. Appreciate this service. recommend it to shopify store owners.
We're thrilled to hear that you find our app and customer service good. Your recommendation to other Shopify store owners means a lot to us and we sincerely appreciate it. Although we're happy that you had a positive experience with us, we noticed that you've given us 4 stars. If there's anything more we could do to enhance your experience and make it a 5-star one, please let us know. Your feedback greatly helps us improve. Thank you for choosing Opinew.
Best regards,
The Opinew Team
I have only began to use this app for my website. So far so good, very informative. I will update this review when I have used it more.
Thanks for taking the time to share your initial experience with Opinew Product Review App UGC. We're glad to hear that you're finding it informative!
As you continue using the app, we would definitely appreciate any further feedback you may have. It not only helps us improve but also ensures we are meeting your needs in the best possible way.
Remember, if you need any assistance or experience any issues, don't hesitate to reach out to our support team.
Thank you again for your valuable feedback.
Best regards,
The Opinew Team