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Update: I have contacted support as you requested to do and no response. This has been a problem from the start no one answers support emails sent in from pasilobus contact support page. I have had a lot of trouble using this app as it keeps my customers from being able to interact with the website and I even got a lot of blank screens after testing chat and other forms on the website. I have ...
UPDATE 2: Our team has reported that the refund request has been processed. Let us know if you need more assistance. Always here to help.
UPDATE 1: We can confirm that our ...
can't even use the free trial...is going straight to payment when i open it...if i press X gives page error or come out the page...RUBBISH i would give -10 stars if i could
I unistalled Pasilobus Photolock AntiTheft a Shopify app that protects photos and content, on July 30th. However, I was still charged for it on August 22nd. I have contacted their support team and I will update this review once I get a response. Unfortunately, I cannot attach a screenshot to show the evidence of my claim.
We can confirm that we have replied to this request on the same day. Please check your spam folder.