レビュー (65)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の2%は2つ星です
  • 評価の2%は1つ星です
2024年8月21日

Alpaca is a life saver for my small business! We are able to seamlessly manage our order flow via this app and this easily replaces at least a full days worth of work each week if not more. Their customer service is always super fast to respond and they have always found a solution to any issue I have had quickly.

99 Haus Balloons
アメリカ合衆国
アプリの使用期間:4年弱
Union Works Appsが返信しました 2024年8月23日

Thanks for your very kind review Aubrey! We're really pleased to hear how much time our pick and pack app saves your small business. We're always here should you need anything else.

2024年8月27日

We at GT have been using Alpaca for the last 2 years and have been amazed by its ease of use and scalability. Alpaca is an intuitive solution to pick, pack and dispense the BOPIS orders. It’s as easy as 1, 2, 3! Designed to optimize picking efficiencies, instructs the users on how to pack the items picked and at a click of a button, dispense the order after customer pickup.
We look forward to continued collaboration with the product team.

Giant Tiger
カナダ
アプリの使用期間:2年以上
Union Works Appsが返信しました 2024年8月29日

Thanks for the great review! We really pleased to hear how Alpaca has helped support Giant Tiger's pick and pack operation across many retail stores!

2024年7月26日

I've been using Alpaca: Pack, Pickup, Deliver since 2021, and I can confidently say it's a top-tier Shopify app. Over the years, the support team has consistently been helpful, but the new team led by Steve has set a new standard for excellence. Steve and his team provide probably the best customer support I've ever experienced.

Several features of the app stand out. The built-in local delivery navigation that integrates seamlessly with Google Maps is incredibly convenient and efficient. The user interface is simple and intuitive, making it easy to navigate and use. I also appreciate the flexibility of having individual logins for all locations. This feature ensures that each site operates smoothly and independently. Additionally, the specific accounts for order managers and drivers simplify the process, making it easier for everyone involved.

Overall, Alpaca: Pack, Pickup, Deliver has significantly improved our delivery operations, and I highly recommend it to any Shopify store owner looking for a reliable and user-friendly delivery solution.

Incredible Pets
アメリカ合衆国
アプリの使用期間:約3年
Union Works Appsが返信しました 2024年7月29日

Thanks for your very kind and thorough review Jef! It has been a pleasure to provide support and I hope we are able to continue to deliver a good quality service and great features.

2024年8月27日

App works flawlessly for years for our Shopify Plus store. They also have an amazing support team behind the product. Highly recommended!

ProSoccer
アメリカ合衆国
アプリの使用期間:約2年
Union Works Appsが返信しました 2024年8月29日

Thank you for your kind review Mike! We're glad that our pickup and delivery scheduling app block is working well within your Checkout Extensibility compatible checkout.

2024年3月14日

If I could, I'd rate them way more than 5 stars.

The app is super cost-effective, especially compared to others that have all these features. It was quite difficult to find an app that allows scheduling while also being able to account for inventory levels in each location. The user interface is very easy to use. Plus, I can have logins and secure pins for all team members

The service is some of the best I have seen. They are very responsive and get things resolved quickly.

Vibe Kayaks
アメリカ合衆国
アプリの使用期間:8ヶ月
Union Works Appsが返信しました 2024年6月5日

Thank you so much for your kind review! We have some exciting changes ahead that we're sure will provide even greater value for money.

2023年11月24日

Jason from Alpaca is a great support representative who solved my entire issue in the span of less than 30 minutes. Mind you, it's Black Friday, so this level of service is extremely impressive!

100% recommend this app for its functionality and exceptional customer service!

Northern Fitness
カナダ
アプリの使用期間:3年弱
2022年1月27日

Was a bit confusing at the start, but when reach out to support can get it solved very quick. Nice app, will recommend!

Hazukido Canada
カナダ
アプリの使用期間:4年弱
2021年4月1日

This app is PHENOMENAL, very user friendly and if there’s something you need, the developers are very responsive and make it happen! This was our third pickup/delivery app to try for our website and it is by far the absolute best.

Board + Brie DFW
アメリカ合衆国
アプリの使用期間:3年以上
2020年9月17日

Alpaca makes delivery options wondrously simple. It's intuitive and doesn't feel restrictive like other delivery apps. The team are incredibly knowledgeable and provide amazing support (even in my less-than-convenient for them timezone - thanks Ryan!).

Mumma Eats
オーストラリア
アプリの使用期間:3年以上
2021年9月30日

Absolutely love the flexibility and custom of the app! Ryan and the team are always extra helpful and keen to improve the app based on our Feedback. This is the most advanced local delivery/pick-up app you can find for Shopify!

Frankie Shop Europe
フランス
アプリの使用期間:3年以上