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the guys at alpca were fantastic in helping set this up to meet our needs. 1 of the only apps that could facilitate pickup on certain item SKUs within our inventory
We want to thank Joshua for his kindful and useful help. When we started to try the App, I was a little worried because I thought the all 5 stars reviews were maybe fake, and there is not so many tutorials videos compare to other apps so maybe we could be lost. But now I can confirm that the App works very well and is easy to manage after you configure it properly. And the support was incredibly quick, efficient and very kind. Thank you very much for your good work !
Great experience using the Alpaca app! We had a little bit of a learning curve since we only offer online orders for curbside pickup, but Ryan was able to help us work through any issues and tailor the App to work properly for our store. Highly recommend the App and their customer service has been above and beyond.
This app was my lifesaver after trying 5+ pick up apps. The support was extremely efficient and so helpful- they went above and beyond. This app provides everything we need and has great customization for non-developers to modify. Would rate this app high above the rest!
A++! Ryan helped me through my entire setup, and even went above and beyond for what my subscription offered. I'm a big believer in always giving more than you take, and these guys live by that in how they treat their customers. If you are looking for local pickup and delivery to be extremely seamless, or are struggling with setup, please do yourself a favor and install alpaca. Be sure to reach out to the crew for a seamless setup. They do all the heavy lifting so you can focus on other aspects of your business. 5 star service, 5 star company, 5 star app - Very very appreciative of Alpaca and Ryan! Thanks again guys!!!!
Awesome features & UI. We're still in the trial phase, but already loving it. Saving us lots of time already, because it has the features we need right out of the box. On top of that, the documentation is quite thorough, and customer service is excellent.
This app has been a lifesaver. My website has food caterers and restaurants in different locations. Alpaca was the only solution that actually did what it said it did and beyond. Their customer support is beyond exceptional.
All of my vendors I work with use different delivery prices. It was very difficult in shopify to be able to set different rates of delivery from different locations. I tried the built
in shopify feature and also tried zapiet apps. It was very frustating to get almost no support from shopify or zapiet to help do what their features claim to do. Once I finally got the help, they informed me that it doesn't work for my model.
I downloaded Alpaca, I had my doubts about them as well, but they had a chat feature built into the settings of their app. I could chat with them right away to guide me through the process. They had features that could help me but not all of them. But after working with them and their amazing support, they were able to create workarounds that enabled the functionalities I was looking for.
Overall, its one of the best apps if you have and pickup or deliveries methods, ti can do so much more beyond that. You will be surprised how responsive their support is and they truly want to figure out a way to help you achieve your goals.
I'm glad I found Alpaca, if it wasn't for them, I would be paying a developer over $800 to do the same thing.
Ryan and the Alpaca team are great. Our business is non traditional for online stores and they have helped us overcome every speed bump along the way. They respond quickly and provide the most effective support of any of the apps we use.
This app has made our curbside pick up and delivery system 10 times easier on both the front end and back end. We no longer have to worry about customers placing orders and showing up 10 minutes later or not knowing when we deliver, which is so great! In addition, Ryan and Josh could not have been more helpful and responsive! Their support was incredible during the integration process. We're definitely moving from the monthly plan to the annual plan, it's worth every penny!
Josh and Ryan were brilliant in helping me integrate Alpaca into my store, outside of its normal use-case and really made it shine. I said this to them in our chat earlier, but the monthly fee you pay for Alpaca is worth every penny for having the super-talented developers on hand to help you out! Even at the crack of dawn in my case! :)