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Great experience using the Alpaca app! We had a little bit of a learning curve since we only offer online orders for curbside pickup, but Ryan was able to help us work through any issues and tailor the App to work properly for our store. Highly recommend the App and their customer service has been above and beyond.
This app has been a fantastic tool for us, especially during the rolling lockdowns we have faced. The customer support is absolutely fantastic and VERY quick. We truly appreciate all their help and we always recommend this app to others!
Great customer service and easy to use. We use Alpaca to handle our flash sales that require scheduled pick up times.
Hands down the BEST App for my store! It has all the features I needed. Easily customizable and has never had any issues functioning correctly! The support team is always super quick, friendly and efficient! P.S. Looking forward to a more elaborate shipping feature as at the time I checked it out it was based on flat rate shipping rates, which for me it didn't work.
Great app. We tested about 4-5 pickup delivery apps and finally decided on Alpaca. We love the UI and the flexibility it gave us despite our very complicated operational requirements. Though there were a couple of hiccups here and there, the support given was great! We even had a few calls with the team (we spoke to Ryan & Joshua) and they were extremely patient in listening to our requirements and recommending the best way forward. Keep up the great work!
This app was my lifesaver after trying 5+ pick up apps. The support was extremely efficient and so helpful- they went above and beyond. This app provides everything we need and has great customization for non-developers to modify. Would rate this app high above the rest!
Phenomenal control of delivery and pickup services through this app. We have multiple delivery and pickup schedules we need to maintain for different departments and products, and with Alpaca that's possible. Being able to cap orders per window, black out holidays or even daily breaks, and drill down schedules so finely they can apply to a single product are all amazing features. Plus, the customer service is great!
I love how streamlined and easy to use this app has been. Alpaca is very straightforward, yet offers a wide range of services and functions. Not only that, but the staff has been super helpful. They helped us throughout our entire integration, and were always quick to respond to our questions. They even implemented a feature we had requested within only a couple days!
A++! Ryan helped me through my entire setup, and even went above and beyond for what my subscription offered. I'm a big believer in always giving more than you take, and these guys live by that in how they treat their customers. If you are looking for local pickup and delivery to be extremely seamless, or are struggling with setup, please do yourself a favor and install alpaca. Be sure to reach out to the crew for a seamless setup. They do all the heavy lifting so you can focus on other aspects of your business. 5 star service, 5 star company, 5 star app - Very very appreciative of Alpaca and Ryan! Thanks again guys!!!!
Awesome features & UI. We're still in the trial phase, but already loving it. Saving us lots of time already, because it has the features we need right out of the box. On top of that, the documentation is quite thorough, and customer service is excellent.