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It is awesome! I wish it integrated into the shopify order page better, so I could mark the status of pickup form the order page. But it works really good!
Terrible customer service and a lack of quality install instructions are no-gos for me. I even scheduled a Zoom appointment, waited for 25 minutes, and no one showed up. I have wasted days trying to get help to make this app work. No more.
Noone has reached out since 3/4 days after the query has been raised. My customers date and time of requirement is not being synced with my orders. How am I supposed to figure that out. This is the most basic step, and the service that is supposed to be provided by the app.
App does what it advertises in a straightforward manner. The support is also fantastic and quick. Highly recommend for adding dates/times for order delivery and pickup.
Bad experience , mobile version only allow for pickup without delivery !
support offered help so I gave it another chance but the problem is back .
Hello,
I'm Brian from the support team! I apologize for the negative experience regarding the issue. Your problem may have been caused by a conflict between our app and your theme. I attempted to reach out to you via email to resolve your issue, but I haven't received a response. Could you please give us an opportunity to assist you in resolving the problem?
Best Regards,
Brian
This app works great for customers to select their pick up dates and times or delivery dates. The support is FANTASTIC. Brian is amazing and knows this app inside and out and he will sort out any problem asap !
Sorted my issues out promptly
We had a custom theme, which didn't work at first. But Brian helped me with the implementation and made the nesseccary adjustments.
The plugin is wonderful, everything works perfect and it has all the features a pick up plugin would need.
// Update:
We had another small bug in our theme and the support was incredible. 10/10 Stars deserved!
Using this app and tested with different customisation from different devices and found this app is excellent and serves the purpose 100%. Customer service Mr. Brian is a quick responded and analytical person that I found when I did chat with him. I wish him every success in the future.
And also thanks a lot to provide us this app free of charge till now.
very easy setup ! love the idea and the app so far