
PineRaffle: Sweepstake Contest
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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App has bugs. Emailed support with no answer. We re paying $19.99 a month and have an expectation if we are experiencing a problem with YOUR APP, that you would contact us back to resolve.
We regret the inconvenience. We responded to your query and followed up as well. Your satisfaction is our top priority, and we’re here if you need further assistance.
this app is pretty much junk. in the middle of a giveaway and says pine raffle.com server is down and no customers can sign up!
We were experiencing a server outage at the time. This has since been resolved and the app is back up. We apologize for this and have sent you app credits to offset your app charges due to this occurrence.
Inaya was extremely helpful in walking me through on how to set up the raffle for my store. Infact, she created the raffle on my behalf. she also helped me create ticket sku with nice picture. Thank you and keep up the good work.
We sincerely appreciate your kind words, as well as your partnership and continued support!
This App is great and easy to use. I would suggest this App for your company's next raffle or giveaway.
App delivers as advertised
This app is simple to setup and support was very helpful in helping me choose which plan I needed for the giveaway I wanted to run!
Straight forward app that is very easy to setup and use
Could it be possible to change some of the text in the raffle to another lenguage like spanish? i just need for the tags of the ammount of winners and the one that says "VIEW PRICE" to be in spanish, i would really apreciate it
Also, is there a way to avoid the app showing the raffle interface in every page of the store? i would like to have it show only in a especific page
Solid app, very easy to setup our Christmas giveaway!
The app is not working.
We have no history of you reaching out for support. Please contact support for assistance.
The application looks good but it is not saving the Brazilian Portuguese translation in the email part. This is a problem for me.
I recently had a positive experience using the Pineraffle app on Shopify. The support team stood out with their quick responsiveness, dedication to problem-solving, and friendly attitude throughout the support process. While the app performed well and met my needs, I believe it could benefit from some updates, but it's encouraging to know that the Pineraffle team is actively working on improving it. Overall, Pineraffle is a good app for running raffles on Shopify, thanks to the commendable support team and the potential for further enhancements through ongoing updates.
I couldn't create a raffle because the size of the image I used was too big. Jake was extremely patient and helpful and sorted it out for me from his side. Thank you, Jake!
not able to edit raffle also not letting me end current raffle so i cant create a new one. however easy to use
Hello, we just responded to your support request. Please check your email and let us know if the issue persists.
Update Review
We had a Reply from Jake one of the Team i say thank you for your reply and from the email i recieved from jake explaing a few thing and hopefully moving forward we can use this App for my online shops.
Mark
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Hi the app look good but support does not seem Great as i ask some Question and about installing and and if some thing can be done with this app Still No Reply.
mark
Hello. We responded to your queries twice via email. Please check all of your inboxes for the replies.
I really wanted an app that will help me increase sales and this one was just perfect! The free plan is fair, it was enough to test to and some clients loved it! The customer service is super helpful and kind, thanks.
We are very happy to hear that you found our app useful 🙏🏽😇
You're welcome to contact us if you need anything else!
I recommend this not just for giving a great feature but also the best support i ever had, i never thought they will response in my query but they also help me with my issue in just 5 minutes
Thanks a lot!
We are always happy to help :)
Let us know if you need anything else.
I think is the best app for giveaways I've seen so far.
most of what I tried was only to collect email addresses and this one actually helps to sell more.
This is really nice to hear 🙏🏽
Thank you and good luck!