Pinterest

não gostei, me deu um bonus e ao longo dos meses passado me cobrou uma fatura de 241 no cartão, quando ganha o bonus vc tem que colocar um cartão de crédito para receber, muito injusto isso! quero reembolso.

Racist

At first, I thought this would be a great sales channel to use, but I soon learned that this was not the case.

I tried connecting my Shopify store to my Pinterest account and seemed like there wasn't going to be any issue until I received the "Notice of Merchant Guidelines violation". What was the violation I needed to fix? "Merchant's URL is broken/inactive or requires registration." I'm not sure why that was, but maybe because I am new to Shopify, so I waited a little bit, and deleted the URL that I thought they might have an issue with, then I submitted my first Appeal thinking that was the ONLY issue I needed to fix as that was the only one in the email.

Then I get another Notice of Merchant Guidelines violation but this time for something different, for "Merchant is an affiliate marketplace or marketer". That was strange as there is not one affiliate link on our website...So, I thought they must have made a mistake, so I made my second and last Appeal. I wrote a very long response telling them that we will make any change necessary in order to get our Shopify store connected, even if it means, deleting all our content on Pinterest and beginning again. I pleaded with them to reconsider and actually take a look at our website as up until this point it really didn't seem as if they even looked at our website. It seemed as if these responses were some copy-and-paste answers from them. None of them had any specific answers but just some generic answers.

Thinking that they'd actually review my website and accept our store, I was completely wrong about Pinterest. My Appeal was rejected again, but this time for other issues...one of which was "Merchant's returns policy is unclear or unavailable" This is ridiculous because we have it highlighted in 2 places in our footer.

Now, we don't know what to do...Here they start off by telling us to fix 1 thing, which we do, then they tell us to fix something different, which wasn't an issue to actually fix, then our final appeal, they write several issues. The problem is you only have 2 times to correct any issues Pinterest says that you have...

Why wouldn't they list all the issues the first time so we could fix those all at once? Probably because they know we can only appeal 2 times, then that's it...What's interesting is that they will have no issues accepting us into their paid Ads programs or anything like that...

We're very disappointed with Pinterest and there's absolutely nothing we can do about it...

But, now I"m reading on the comments here that they want a store to be at least 9 months old...Well, if that's the case, then why don't they clearly mention that? Especially as they are so concerned that information we have on our website, such as our Returns Policy, is clearly displayed...

Overall, a very bad experience with Pinterest, and would not recommend at all...Don't download or try to connect with them and waste your time..

App is not sending brand or vendor data, it only seems to be sending product type, title, image and description.

App is not showing rich data, no price, no availability. When I ask why they tell me Pinterest NOW only shows rich pin data and price for verified merchants.

Going through Verified Merchant process ended with a REJECTED note and the only details it shows for reason is "Account does not meet the criteria for verification" but does not tell you what is missing and forces you to wait a month before you can try again.

Reaching out to support with several tickets and no response in days.

Broken app and so far no support.

My account got suspended almost immediately after I installed this app and tried to create a campaign. I followed instructions and now cannot access my pinterest account.

NOT BEING ABLE TO UPLOAD PRODUCTS FROM MY STORE TO PINCREST BUT THEY GIVE ME UNUSABLE AD CREDITS....................................................................................................................................................................................................................................

HORRIBLE EXPERIENCE!! Pinterest denies my merchant account due to incomplete and/or plagiarized information but will not tell me specifically what that means or how to fix it. Getting help is like pulling teeth especially when I have rechecked and check again to make sure all info is complete and I am clueless as to plagiarized accusation. I own a reputable business with stores on the big three sites and never had issues such as this.

Wow... what a terrible experience so far. Pinterest says my shop doesn't meet their guidelines because I don't have shipping policy (which isn't true) ... I've appealed and send the URL 3 times and they keep rejecting with no explanation. I feel like this app was hyped and launched before they figured this all out. Very frustrating!!

My Pinterest account with years of work was suspended right after I installed this app. Have wasted so much time emailing back and forth to resolve the issue, but no luck.

Terrible service, If you are starting out don't bother to use this app, you will automatically fail their merchant requirements. You have to submit an appeal and you can't talk to anyone.

Another issue is I'm unable to add billing details unsure if this Is because of the above.

Another issue is that none of my products are syncing to their platform unsure if this is because of the above two issues.

Terrible app for any user on shopify.