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I don't recommend this app. Despite having detailed and clear policies, it won't let me set up my shop.
this app doesn't deserve 1 star. I installed the app and went through the procedure to set it up and it said "set up complete" but then I received a notification saying "this app needs attention" so I went back to look and see what wasn't completed and by that time I get an email stating that I won't be able to sell my products on Pinterest unless I do an appeal and I only have 3 chances to do an appeal so therefore I'm just going to delete this app.
Thought I'd try again after a year, but NO! Horrible platform for selling, even after over a year they tell you that you dont meet requirements even though you do. Don't waste your time with this app trust me. It slows down your store speed drastically and shows nothing but bad from Google PageSpeed Insights. WORTHLESS!!!! Do not install in your store!!!!!!!!!!! Pinterest is a JOKE!!!!!! If I could give zero stars I would.
Also für alle die gerade einen neuen shop eröfnet haben ist das angebot nichts zum pinnen ja aber der shop der angeboten wird da muss die seite älter als 9 monate sein !! was amn erst viel später in erfahrung bring wenn mann sich schon abgeärgert hat wegen den ganzen fehlern !!! und nun zu meiner erfahrung ::::
das schlechteste was ich jeh erlebt habe hier wird alles mögliche angeboten was man nutzen kann aber dann doch nicht nutzen kann !! das soll mal einer verstehen :) 1 fehler : domain nicht erreichbar ?? domain war erreichbar ( beschwerde eingelegt wie angeboten , fehler beseitigt!! dann auf einmal weitere 2 fehler domain jünger als 9 monate und noch irgendwelche richtlinine die keiner versteht !! dann bietet es nicht an wenn ihr nicht in der lage seit startups zu kompensieren !!! das grenzt schon an bertrug denn als aller erstes soll man sein werbe konto einrichten damit man auf jeden fall werbung schalten kann !!! Naja ich schalte wohl keine werbung bei euch !!!
This app isn't amazing. Instead of doing the basic which is synching the products and store, It only connects it if you open ads. So it is based on 100% paid and does nothing to connect the rest.
As an OG pinner (started back in 2010 with millions of views on my personal brand page), I am so frustrated and disappointed with the lack of customer service. It's almost as if they're all back there just laughing and smirking and joking at each help request that comes in. They respond with canned, repeated messages looping you back through the vortex of pretty but unhelpful support pages. Questions unanswered, promises to follow up left broken, yet new emails with shiny objects - it's like a toxic relationship you can't get out of. From trying to reconnect a shopify catalog (that mysteriously, without notice disconnected and a link to nowhere) to trying to get more than just the spinning button in response to affiliate links not saving - it's a general cluster of glitches, wasted time, & disappointment.
The app no longer works at all. I just opens to an error message. This has been going on for over a month with zero response from support. Very disappointing.
Starts off promising but ultimately a total waste of time.
Kept claiming I had issues with my store - URL not working (it is)
Then lacking policies/categories - literally on my homepage.
Either have automatic processes or incompetant staff.
3 chances to appeal even though you are appealing against things which aren't wrong in the first place.
Hopeless.
Hello,
I hope this message finds you well. I am writing to express our deep concern and dissatisfaction regarding the support services provided by Pinterest. Unfortunately, our experience has been far from satisfactory, and we've encountered similar sentiments expressed by others on the internet, forums, Shopify app reviews, and Pinterest community forums.
We have been operating our officially registered company in the United States for the past two years, managing our e-commerce business professionally. With our dedicated team, we successfully deliver thousands of products to our customers every month. Up until now, Ladyros.com has received only positive feedback and reviews, without any negative comments or criticisms.
In our pursuit of further growth, we decided to utilize Pinterest as a marketing platform. After becoming a member and integrating it seamlessly with our Shopify infrastructure, we started receiving excellent feedback from our customers and gained popularity on Pinterest. However, to our dismay, our approved seller account was suddenly terminated, and all our products were removed from our Pinterest account.
This situation has been distressing for us, and we have been attempting to resolve it by reaching out to your support department for the past month, contacting them three times a week, totaling more than 15 communications. Regrettably, each time we contacted your support, we received automated standard messages. This has left us feeling extremely discouraged and disheartened towards Pinterest.
We thoroughly reviewed our website and policies in collaboration with our expert team, ensuring compliance with Pinterest policies. Despite our efforts, we received the same automated response stating that our account was not approved. As a legitimate U.S. company, we have successfully obtained approval from various social media platforms such as Facebook, Google, and Instagram, but Pinterest has proven to be elusive.
We are eager to resolve these issues and continue working with Pinterest professionally. However, the lack of support and assistance from Pinterest is highly disappointing and does not reflect well on a company of your stature. There are numerous negative comments online about Pinterest's support services, and we sincerely hope you can intervene to rectify this situation.
We are seeking your professional assistance and support in resolving this matter promptly. We appreciate your attention to this urgent matter and thank you in advance for your cooperation. We look forward to re-establishing a positive working relationship with you at the earliest opportunity.
Best regards, Lady Ros
Slows down site load on product and category pages. Blocks loading. Poorly coded. Removed and my site performance went back up