レビュー (5,957)

総合評価
4.6
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の11%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2022年12月3日

One of the worst experiences I have had with advertising and with the credibility of the company. Summarizing my story with Pinterest, I started advertising with pinterest after having my catalog of products approved for over months, in which I was optimizing and coming to have more results every month. What happens was, that simply out of nowhere, without any justification the pinterest took my catalog of products of the air. After trying numerous times with my manager to resolve the situation, which had told me that it was related to the policies of the site, which were changed and reformulated for the best possible option. After arranging everything, and thinking that this issue and case would have a happy ending and would solve my catalog in which I need to advertise, was not resolved and I was simply denied a solution. I was very upset and angry with the situation, in which the pinterest itself created, because my catalog was active and running ads for more than months without any problem, which was very strange and very out of the ordinary. I follow with no return, no solution and without even an agility of the case, since everything is correct with my company, store and policies.

GIVELP
イギリス
アプリの使用期間:10ヶ月
2021年12月10日

Could be great but currently a total fail. Instead of using your featured product image for the pin, Pinterest chooses the image with an algorithm. Why? The result is a set of random pins and size variations that look like a mess. Solution: STOP USING THE ALGORITHM. Just pin the featured images the store owners have created specifically to show off their product. Hard to imagine this was approved by Shopify management.

The Stash Store
カナダ
アプリの使用期間:9ヶ月
編集日:2021年4月1日

Why would you spend thousands of hours and thousands of dollars on a business that does not care and has no trained tech support? This company has horrible customer service that cannot fix problems created by Pinterest "spam" filters. You should not invest your time and money in Pinterest ads. Use something else: google ads, instagram, anything. We spent thousands of dollars on ads and art time on Pins, only to suddenly have our account suspended for "spam." Customer service wasted a month of our time and told us they could not contact their higher-ups or the "spam" team because those folks were too busy or "in meetings" or on vacation, etc. Eventually they GAVE UP trying to help and told us they could not do anything. They never gave us an explanation for the suspension. Basically, Pinterest sales reps are eager to sell you ads (the interface is horrible and confusing), but when things break - there is NO SUPPORT. UPDATE: INCREDIBLY, PINTEREST CONTINUES TO TRY TO BILL US FOR ADS THAT THEY NEVER RAN!!!!

Custom73
アメリカ合衆国
アプリの使用期間:9ヶ月
2021年6月11日

I’ve done a high end eCom for over 20 years, and never have I seen such HORRIBLE Tech Support! I accidentally uninstall the Pinterest Add On before canceling a campaign, and was unable to get access to pause campaigns for over two months!! They have no phone or chat support, and submitted tickets were ignored until Shopify stepped in. And a simple request to have a small credit refunded was dismissed. In my experience of running many million dollar ad campaigns, Pinterest typically represents the lowest ROI.

I've Had It
アメリカ合衆国
アプリの使用期間:8ヶ月
2020年6月11日

I have been using Pinterest with Shopify for 3 years with no issues and now tried to install this app and they say Merchant account not approved - hit appeal and The webpage at https://www.pinterest.com/product-catalogs/data-source/?showModal=true&advertiserId=549755899074 might be temporarily down or it may have moved permanently to a new web address.

Not happy about this new change!

Indypicker.com
アメリカ合衆国
アプリの使用期間:7ヶ月
2023年10月22日

I need help updating my catalogs and reaching someone to solve this problem.

CLOTHERN
アメリカ合衆国
アプリの使用期間:7ヶ月
2021年9月20日

All we get is a blank screen and nothing will load. After uninstalling and reinstalling a bunch of times, then looking for fixes in the help sections, and then I finally attempted to contact Pinterest. All attempts failed. So now I give up. Uninstalling and moving on with my life. No Pinterest ever again. Bye.

Carver Maker
カナダ
アプリの使用期間:6ヶ月
2022年11月12日

cant even connect my pinterest account easily. i dont know why, its supposed to be easy and convenient !

GLAM OFFICIAL
カナダ
アプリの使用期間:6ヶ月
2022年11月11日

Unable to connect my shopify account and I’m stuck in a loop asking me to connect then give access then takes me back to start over again really disappointed as I like Pinterest.

Shinedere
オランダ
アプリの使用期間:6ヶ月
2021年5月6日

Very frustrating to set up. Not able to change the country for billing in order to purchase ads. No technical support available.

Outlook Home Decor
オーストラリア
アプリの使用期間:6ヶ月