レビュー (6,000)

総合評価
4.6
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の11%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の4%は1つ星です
2024年10月2日

Will change to 5 stars if all goes well. We want to like Pinterest, but 7/10 stores will likely at one point encounter the "Merchant Not Approved". Reason?

Every newcomer to Shopify isn't an expert. As a result, they'll submit to Pinterest, only to find they weren't approved. The common reason? Their domain isn't old enough. We have one appeal remaining and we just began. We have 72K to invest into ads, but if we lose our appeal, it leaves us with a bad taste in our mouth, so we haven't gone forward in paying for ads on their platform (yet).

There's a "threat" feeling upon going through the steps, as if we're walking on eggshells. A platform this big should be welcoming and open to helping new merchants. I'm a software engineer, and am astounded that this is the only app that allows limited appeals for new merchants.

Pinterest needs to boldly specify or have something that reads the Shopify store's domain age, so that people don't feel discouraged right away like we did. We're extremely nervous and unsure whether to file an appeal now and things remain where they are. We have one left.

We were sure we should have won the first appeal, now we're going to wait a year, maybe more -- not just to get our feed on Pinterest, but to pay for ads. We may allocate our 72K budget into Meta Ads instead. See? You just lost a major advertiser. The way Pinterest encourages advertisers is beyond strange to me.

Wellen Fashion
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年6月26日

I was absolutely thrilled using Pinterest for my business and chose it to be the only source of traffic for my shop. We sell cool designer baby nursery decor and trendy baby outfits made in EU but our merchant account was removed without explanations and even any advice what is wrong with the website. After 6 years using Pinterest as a merchant and being verified merchant we just get robot replies from 50 cases all the same. we cannot disclose information your website doesn't meet minimum requirements. So we have to move to other sources of traffic because our Pinterest reach tremendously fell from 13+ mln and we produce original content and work hard on pins it fell to 5 mln in seconds. Supports doesn't want to help and even explain what is wrong and what we can update. So the app now is useless and I guess merchants with great products here are not welcome. Pinterest is overloaded with AI pins that take over platform and we are the original content makers have to go after investing so much work and time into content.

Cozy Nursery
アメリカ合衆国
アプリの使用期間:4年以上
編集日:2024年4月18日

When it works, it works wonderfully. When it doesn't - and that's way too often - it's maddening trying to figure out (a) why it stopped working, (b) how to get it working again and (c) to find quick help to get it done. Small business owners are BUSY. ICYMI. You gotta help us help ourselves. Get a newbie to sit beside your techs so they can translate for you. Make it easy. Please.

Two Green Thumbs Miniature Garden Center
アメリカ合衆国
アプリの使用期間:4年弱
2023年6月20日

The app is glitchy. Every time Pinterest makes updates or changes, it breaks the Shopify integration, throwing off error messages on Pinterest and threats to rescind Verified Merchant status. Customer support is useless if you contact them for help resolving this issue. They shift you from one rep to another, all of them overseas, who don't seem to understand what the problem is and that I am actually using the Pinterest Channel app and not making random code changes on my website. They just keep telling me to hire a developer to edit my website code. Why does the app even exist if I have to hire my own developer every time Pinterest makes changes on their back end? Support reps don't want to escalate to an actual tech support person in the US (my website is not available outside the US) when they don't have the knowledge or the tools to resolve the issue. Instead, they're just shifting me from one rep to the next, where I have to explain the problem to the new rep over and over again (4 times and counting the last time I contacted them).

Buckaroo Bling
アメリカ合衆国
アプリの使用期間:約3年
2022年8月10日

Creates product pins for every variant of every product. This messed up my audience+more. Not usable

Hidden Intimates
アメリカ合衆国
アプリの使用期間:約2年
2022年8月9日

It was simple to set up but unclear as to exactly why my merchant was not approved. I was provided with 4 different reasons although only one pertains to my shop.

Natural Hydration Skincare
アメリカ合衆国
アプリの使用期間:1年以上
2021年11月22日

The setup has been terrible. I really need to speak with a live person to troubleshoot but that isn't an option. I'm losing money every day not being able to attach properly.

PoshFancy
アメリカ合衆国
アプリの使用期間:8ヶ月
2021年7月10日

The app was working great until a few months ago. I have not been able to log in since that time and Pinterest support has never been able to help me resolve the issue which seems redundant to some users.

Miss Lala
カナダ
アプリの使用期間:5ヶ月
2020年10月23日

Just signed up for this app. Cannot comment yet on product. I'm sure it will make our business more well known.

Vintage Signs Canada
カナダ
アプリの使用期間:5ヶ月
2020年9月23日

Beware that the latest update requires you to enter in billing info to continue using the app no matter if you choose to run ads or not. Not planning on running ads and not interested in Pinterest having my credit card info, so I uninstalled it. The app is pretty pointless anyways as most of Shopify sales channels apps are. I simply manually pin my new products and put them in the boards I want. This app just pins everything and lumps it all together on one board without any organization.

Voluptuous Vinyl Records
アメリカ合衆国
アプリの使用期間:5ヶ月