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I like Pinterest as an app but the customer support is the worst I’ve ever seen. They will absolutely not help you if you have any simple issues. I can’t put into words how bad and unprofessional the support team is, I’m getting angry even writing this
As my store is new, I was pushed an advert to get the pinterest integration and get marketing credit. So I installed it and created a pinterest business page. Only to get an email to say they declined it as my website had not been live for 90 days. Yes, it is brand new. So now I have to wait 90 days and submit it again, and the marketing credit will likely expire by then. Pinterest should automatically approve business pages when using the shopify integration. Short story, it's useless for a new store to use.
Terrible service, If you are starting out don't bother to use this app, you will automatically fail their merchant requirements. You have to submit an appeal and you can't talk to anyone.
Another issue is I'm unable to add billing details unsure if this Is because of the above.
Another issue is that none of my products are syncing to their platform unsure if this is because of the above two issues.
Terrible app for any user on shopify.
very stupid support here its bot very very bad and stupid support this only Sh** we get from that stupid team we try 2 months our domain 2year approve google and meta
( Unfortunately, we can't provide any more information about your merchant catalog violation)
Horrible platform for selling, they make you wait 9 months then tell you that you dont meet requirements even though you do. Don't waste your time with this app trust me.
Völlig daneben, wir erhalten von Pinterest immer wieder die gleichen Anforderungen zur Freigabe des Kontos, obwohl unser Shop genau und sogar mehr den Pinterest-Anforderungen entspricht....man redet hier nicht mit Menschen sondern mit einer schlechten KI
- Liebe Unternehmer Finger weg, von dieser Plattform-
mal
very bad experience a lot of bag and customer support very bad very bad experience a lot of bag and customer support very bad very bad experience a lot of bag and customer support very bad
I need help updating my catalogs and reaching someone to solve this problem.
Very, VERY, buggy. Lots of pages and features don't load