Pixels ‑ Print On Demand

Our Shopify store, Citizen Pride, has been working with print-on-demand companies for many years and we final feel we have found our partner with Pixels! The review by Texas Travel Posters is excellent and we would second everything they have said so we are not going to repeat that review. What we can add is the CS is excellent. Our contact is Alex Young and he has gone above and beyond. There are many things you have to work through because this is new technology, especially the plug-ins and the quick turn-aorund, so having Alex right there makes all the difference on whether we want to deal with the hassles. Give the Pixels app a try because your time and effort will be worth it since the CS will be there when you need them ... and you will need them.

I had a few problems with print quality on a sample order I made but my products were either refunded or replaced so I'm happy with customer service working with me to correct any issues. I suggest ordering samples for yourself before selling to others. This app is pretty great for offering a wide range of sizes and media for fine art printing.

The worst experience ever! I cancelled the last order, refunded customer & uninstalled their app, yet they keep trying to charge my card and email me hundreds of messages every day for 2 months now. I got over 1000 messages from Pixels with the title "Urgent - Shopify Order on Hold - Invalid Payment Method".
I am stuck. It’s a system glitch that Pixels need to fix. I can’t do anything on my end and support just stopped responding. I had to cancel my card, but I am not sure what to do about the email. I can’t change it because I have business cards printed with that email address. It’s an absolute nightmare!

** UPDATED review - developer helped me to get my images uploads to their website. Had to strip out image file information on each photo. Still haven't fully tried out their system due to figuring out the options to ship their products and mine separately without gouging the customer with shipping fees and adding more monthly selling fees by installing another app. But at least now the app does work.

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Does not work. I tried uploading images. Way within the limits of their max file size upload. The file uploaded in a few seconds, then it said "finishing upload. After 6 minutes or waiting, nothing happened, so I exited. Tried another image, same thing. Tried another image, same issue, it won't work. So since i cannot get any images to upload, i am saying this app/service does not work. I wanted to try it, but since I cannot upload anything, I am forced to delete the app and look elsewhere, sorry. When you fix it, let me know and I will try again, and perhaps change my review.

I was not that pleased with the service I received but in the long run they reached out and corrected the issue only after noticing my review.

I appreciate that.

The quality of Pixel products are amazing. I am new to the app, but look forward to setting this up.

I have worked with the Pixels / Fine Art America team for several years and am excited to now be able to add their broad base of products to my Shopify store.

The development team has been responsive in helping me to get 100s of new products added. The new price reductions are also much appreciated. As a result of the new Pixel product additions I've seen a significant increase in organic site traffic and have made several seamless sales.

I'm really looking forward to watching the Pixels-Shopify partnership grow- there are LOTS of new possibilities here for my business.

The support is good. They answer and address the issues. The MAJOR HOLE in this app is that its SKU numbers are beyond 80 characters, so they cannot be listed on either Amazon or eBay. Thats a HUGE setback for selling online in the 21st Century.

THE PROS: you dont have to stick to standard cropping for your artwork. You can do something other than 3:2, which is what every other POD place makes you stick to, and they offer lots of awesome papers and media for your art.

THE CONS: you cant really get it anywhere other than your own Shopify store, and watch the artwork languish for lack of exposure.

Although the quality of the products was good and the ease of adding products to my site was nearly seamless, with a lot of options, I don't recommend Pixels. I had to check pricing for each order as they over-charged me often, they don't charge tax or offer branding, they have limited and inaccurate information about their products and when they had lost or delayed orders-which happened a lot, they responded rudely, if at all. I do not recommend getting tangled up with this app.

I understand people's complaints about the base prices being too expensive. I agree when it comes to the non-art related products, which I use other apps for. For all of their art products though, they are the best in shopify. PERIOD. Say what you want about their customer service, but their prices and quality for all of their art print options are unbeatable. On a side note, you have to know who to reach out to for quick customer service. Abbie Shores is the head of the pixels/shopify integration for customer service. She responds immediately and is extremely helpful. The community boards on their website are also super helpful, with a huge community. To reiterate, I've ordered every single type of print they offer and they deliver quick, cheap, and above and beyond quality. If you're an artist this company blows all other shopify POD apps out of the water.