Pixels ‑ Print On Demand

They have cost me thousands of dollars and wasted my time over and over not fulfilling orders...I had numerous chargebacks and the ones they did and did not fulfill after countless emails back and forth...Im done with them and shopify at this point!!!

I only get a blank screen upon opening. There is no navigation option except three little dots in the corner, both from my mobile device and my computer.

So, I have been using Pixels for a few years. The orders usually go out in a couple of days. The quality is good.

HOWEVER, if there is a problem with an order, it takes days to get an answer, and often their response doesn't make any sense.

I've had a few orders that were just NOT processed, even when they say they were. I have to believe the customer never lies about not getting their order, so I always refund their money.

My best customer let me know a week ago that she didn't receive the shirt she ordered. It took over 24 hours to Pixels to respond to my support email. And the response said it was shipped MY location (not the customers).

However, it did NOT come to my address. I let them know 2 days ago, and I'm still waiting for a response. I am planning on moving all of my products to Printful over the next few months. I did my research:)