Avaliações (76)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
7 de outubro de 2024

Had trouble with installing enhanced tracking, but the service provided me the right help! thankyou!

FjordVogue
Países Baixos
About 12 hours usando a aplicação
Editado a 4 de novembro de 2024

Great customer support! Messaged me directly and handled my concerns with precision.

MaxiStep
Canadá
3 days usando a aplicação
Editado a 5 de outubro de 2024

Great support! All issues are solved—10/10!

High Priestess
Lituânia
17 days usando a aplicação
Questão respondida por AdTrace 5 de outubro de 2024

Hello there!

Our app provides rich analytics on your events, which is why we track as soon as you install the app. Once you connect your TikTok Pixel, we add the pixel to your store and also start sending the tracked events over to the pixel via the Events API.

We urge store owners to set up the pixel right after installation to ensure maximum value from our app. We also urge stores to take advantage of the analytics features we offer.

We do also offer a generous refund policy. Whenever you're not satisfied with our service, you can reach out to us and we're more than happy to offer refunds in most cases. I completely understand your frustrations and would love to resolve this for you! You can send an email to support@adtrace.ai for further help :)

- Support Team, AdTrace

Editado a 2 de junho de 2024

I had a small misunderstanding regarding the app features. Conner was quick to rectify the issue and went over the top with his customer service. I greatly appreciate Shopify app sellers who are quick to act and do right by their customers.

If you have an issue do not hesitate to reach out to them, they've been very helpful thus far.

Thanks again

Active ArmorFit
Estados Unidos
About 2 months usando a aplicação
3 de setembro de 2024

very

ShawnChapple
Dinamarca
About 2 months usando a aplicação
14 de janeiro de 2024

t isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.t isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Russel Bohannon
Estados Unidos
2 months usando a aplicação
14 de março de 2024

The data captured is very accurate, very easy to use, and easy to install. Customer service is very patient in answering questions. Highly recommended.

Gendanday
China
5 months usando a aplicação
2 de abril de 2024

Im really glad that i intalled this app it helped me alot

Dufflify
Reino Unido
About 1 month usando a aplicação
27 de dezembro de 2023

An essential tool for every e-commerce business and marketer! By far, it is way better than other similar apps because it offers a more in-depth analysis and the interface is easier to navigate. Our team definitely recommend it!

Giarité
Reino Unido
About 22 hours usando a aplicação
14 de março de 2024

I would recommend using this app

Herb’s Manchester
Reino Unido
3 months usando a aplicação