Arvostelut (70)

Kokonaisarvio
3,4
Lukumäärä luokitustasoa kohden
  • 40 % arvioista on 5 tähteä
  • 20 % arvioista on 4 tähteä
  • 17 % arvioista on 3 tähteä
  • 9 % arvioista on 2 tähteä
  • 14 % arvioista on 1 tähteä
Muokattu 21. syyskuu 2022

I added this app to both of my Shopify stores and the app looks out of place on my store and it isn't editable, yet. But I really like being carbon-neutral

Decking Perth
Australia
Noin 2 kuukautta sovelluksen käyttöä
Shopify vastasi 27. kesäkuu 2022

Thanks for sharing your experience - I'm sorry that Planet isn't meeting your needs yet. As mentioned, we'll keep this in mind for future iterations and hopefully you'll give Planet another try. - Brady, Sustainability @ Shopify

14. marraskuu 2022

Good idea! it would be nice if we could also manually purchase carbon removal credits. That way we could spread information about carbon by sharing it in the product descriptions all across our sales channels like Amazon handmade, etsy, ebay, faire, helloabound, poweredbypeople, wanello and other marketplaces we use. I think it would be nice to see "buy carbon removal credits" button in the Planet app

AURA 8 HOME
Yhdysvallat
9 päivää sovelluksen käyttöä
Shopify vastasi 18. marraskuu 2022

Thanks so much for the feedback. That's a really interesting idea to manually purchase credits. We'll discuss this and hopefully can bake it into our roadmap. We 100% want you to share your incredible impact anywhere and everywhere so we're always eager for ideas like this. Thanks again!

29. kesäkuu 2022

Disappointed that the badge is so hard to place like it is shown in the presentation video and Shopify support doesn't help or guide in that, many comments regarding that but still no help from their support team.

GUDO WORLD
Kanada
20 päivää sovelluksen käyttöä
Shopify vastasi 29. kesäkuu 2022

Thanks for writing your review - I'm sorry that the experience has been disappointing for you so far. We've heard the same feedback from other merchants, and are discussing quick ways to make this process easier for merchants as soon as possible. Stay tuned. - Brady, Sustainability @ Shopify

14. kesäkuu 2022

Simple and easy way to make our shipping carbon neutral. We are committed to the Millennium plan to have the greatest impact, which costs more than the other plans but is 100% worth it to our small business. It would be helpful to have more options for how the badge displays on our shop (for example, customising colours and appearance). Overall happy! :)

Bright Candle Co.
Kanada
3 päivää sovelluksen käyttöä
Shopify vastasi 24. kesäkuu 2022

Hey Bright Candle Co. team, thanks for sharing your feedback - very helpful for us. Thanks for installing Planet! - Brady, Sustainability @ Shopify

17. elokuu 2022

Until this app has a way of showing customers (on a dedicated page and on widgets) what we are doing, this isn't super helpful. We can make carbon offsets ourselves with our profits. What we'd like is a way to show the customer: Here is the difference you've all made ordering from us. Here is what our business has contributed from your orders. Here are the places we are helping. A dedicated page for this info is a must. Customers don't trust us just saying "carbon neutral" and we are tired of fielding constant emails asking where it goes, how much, etc. I will update this review to 5 stars once this functionality is added, otherwise, keep up the great work!

Joco Records
Yhdysvallat
13 päivää sovelluksen käyttöä
Shopify vastasi 24. elokuu 2022

Thanks for installing Planet and for your review. We've heard this feedback from other merchants as well and are exploring solutions. Thanks for sharing this! - Brady, Sustainability at Shopify

12. lokakuu 2022

Idea is great. Execution could be a lot better. Store name should be able to be added in the text, not just Shopify. We are the one paying the fees. Banner should be shown all through check out, not just in cart. If a buyer uses the Buy It Now button they don't see the banner at all.

Points Streetwear Store
Australia
5 päivää sovelluksen käyttöä
Shopify vastasi 12. lokakuu 2022

Thanks so much for weighing in. We really appreciate it.

One of the next items for the roadmap is making the badge text customizable (and thereby making "Shopify" optional... you're right that the spotlight should be on you and your brand). Regarding the placement of the banner -- 100% that should be more dynamic. We're not currently enabling users to leverage it the way you should be able to.

We're going to get this stuff shipped and make sure you know about it. In the meantime, thanks for installing the app and for the awesome feedback.

Muokattu 21. lokakuu 2022

I love the concept of this app and am so pleased to be able to offer this product for my business. I found this app was pretty simple to install, however, I am wondering if there is an engaging, detailed write-up along with visuals that I could add to my Shipping section and my Sustainability section. is this something that has been developed and I just don't see it? If it is developed please let me know. I have a question, I recently downloaded the Shopify POS and will be using it at a craft show quite a distance from where I have my business, is there any chance I will be charged fees as mentioned by another reviewer? Could you check into this and let me know? I can remove this from my review after I get the answer, I just don't know how else to find out. Thanks again!

Winterchild Jewellery
Kanada
3 päivää sovelluksen käyttöä
Shopify vastasi 20. lokakuu 2022

Hi there! Thanks so much for using Planet and for offering your feedback.

We are in the process of cooking up exactly what you're describing -- an explanation of how this carbon removal works, along with visuals and engaging videos that you can show to your shoppers.

You definitely deserve the opportunity to communicate the incredible impact you're having, and as soon as we get that rolled out we will let you know. Thanks again for being a part of this.

UPDATE: Regarding your Point of Sale question...

Planet only calculates orders that are marked as requiring shipping. For in-store pickup, if the pickup location is different from the warehouse storage location, then Planet will read that as shipping and calculate corresponding emissions. However, if the pickup location and warehouse location are the same, then distance is 0 so the emissions is 0.

In short, it'll be important that the location data you use is accurate and up to date so that Planet doesn't mistake your in-store purchases as online. Please reach out to Support if you have any questions around that.

Thanks again for using Planet and moving commerce forward!

18. lokakuu 2022

Great idea and easy to install but would be good if we could remove the powered by shopify planet and customise the banner. Agree with previous reviewer about more visuals for merchants to highlight throughout your store.

My Guest Book
Uusi-Seelanti
Noin 23 tuntia sovelluksen käyttöä
Shopify vastasi 20. lokakuu 2022

We appreciate the feedback -- thank you. You're spot-on about the banner customization. We are going to enable that. I don't have an exact launch date just yet, but eventually you will be able to, for example, remove the "powered by Shopify Planet" tagline, or just remove the copy altogether and simply leverage the icon, which is all that some stores want.

Feedback like this is super helpful for shaping next steps, and again we really appreciate it.

26. kesäkuu 2022

Implementation of the Badget is complicated and not well explained. Showing it on the product page is as I know hardly possible. The Shopify support just answered that I have to hire an Expert just to show the badget on the relevant parts of my Shop. I am disappointed...

BLN PRINT
Saksa
Noin 23 tuntia sovelluksen käyttöä
Shopify vastasi 29. kesäkuu 2022

Thanks for your feedback, and sorry this was more challenging than expected. Based on your feedback, and similar feedback we've heard from others, we're looking at how to improve this process for merchants like yourself. Thanks for sharing your experience. - Brady, Sustainability @ Shopify

22. kesäkuu 2022

This is a great concept and we're on board. However, I would like to see more resources (videos, websites, reports, etc.) we can easily share with customers to show our commitment is more than just an icon in the shopping cart.

TOMME Cheese Shop
Kanada
Noin 5 tuntia sovelluksen käyttöä
Shopify vastasi 24. kesäkuu 2022

Thanks for your comments! We have heard similar feedback from others and are aware that we can do some work to make it easier for you to share the impact of your commitments with your buyers. Stay tuned for updates on this. - Brady, Sustainability @ Shopify