Kokonaisarvio
4,1
Lukumäärä luokitustasoa kohden
  • 39 % arvioista on 5 tähteä
  • 30 % arvioista on 4 tähteä
  • 21 % arvioista on 3 tähteä
  • 6 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
8. lokakuu 2022

This app is an exciting idea, but without a customer-facing explanation of what "carbon-neutral shipping" means, it has no value.

kelp+pebble
Kanada
Noin 2 tuntia sovelluksen käyttöä
Shopify vastasi 10. lokakuu 2022

Thanks for the feedback. You're not alone here. We've heard from lots of folks wanting a consumer-facing explanation of the incredible impact that Planet users like you are having.

We're cooking that up and will make sure you know as soon as it's live. Thanks again!

17. elokuu 2022

Until this app has a way of showing customers (on a dedicated page and on widgets) what we are doing, this isn't super helpful. We can make carbon offsets ourselves with our profits. What we'd like is a way to show the customer: Here is the difference you've all made ordering from us. Here is what our business has contributed from your orders. Here are the places we are helping. A dedicated page for this info is a must. Customers don't trust us just saying "carbon neutral" and we are tired of fielding constant emails asking where it goes, how much, etc. I will update this review to 5 stars once this functionality is added, otherwise, keep up the great work!

Joco Records
Yhdysvallat
13 päivää sovelluksen käyttöä
Shopify vastasi 24. elokuu 2022

Thanks for installing Planet and for your review. We've heard this feedback from other merchants as well and are exploring solutions. Thanks for sharing this! - Brady, Sustainability at Shopify