レビュー (72)

総合評価
3.4
評価レベルごとの件数
  • 評価の39%は5つ星です
  • 評価の21%は4つ星です
  • 評価の17%は3つ星です
  • 評価の8%は2つ星です
  • 評価の15%は1つ星です
2024年8月6日

Love the idea. Execution was challenging.
Had installed for a couple of months without the badge showing - when I went to put badge on and it showed blank on my Shopify 2.0 theme I contacted support. I was initially told it should work on my specific theme but then on checking support concluded it was a theme problem and I need to contact the theme developer. Lost confidence when cute marketing stats on emmissions that show to me as Admin can't be shared with my customer or shown on a page on my website, for example - even if coded in. Took my money on each order for a couple of months worked fine. Payment trail very thoroughly done.

I Still Call Australia Home
オーストラリア
アプリの使用期間:4ヶ月
Shopifyが返信しました 2024年8月7日

Thanks for the feedback. It actually IS possible to display those stats! You can do that by activating "Marketing mode" with the online store editor. Please reach out to planet at shopify dot com if you'd like to schedule a quick call to walk through that. Thanks again for reaching out!

2024年7月3日

We love this approach to reducing our carbon footprint. Thank you Shopify for sharing our values and making it easy to implement with this app.

Walnut
アメリカ合衆国
アプリの使用期間:2年弱
Shopifyが返信しました 2024年7月5日

We really appreciate the feedback! Thanks so much for making commerce more sustainable 💚

2022年6月28日

I like the premise of the app and happy to have it as a part of my store. However the banner/badges need more refining and do not work with my current esthetics.

Simka Sol
アメリカ合衆国
アプリの使用期間:2年以上
Shopifyが返信しました 2022年6月29日

Thanks for downloading Planet and trying it out. Feedback about the badges has been heard, loud and clear, and we're having conversations about what we can do to make this process easier for merchants. I appreciate you sharing your experience, thank you! - Brady, Sustainability @ Shopify

編集日:2022年9月21日

I added this app to both of my Shopify stores and the app looks out of place on my store and it isn't editable, yet. But I really like being carbon-neutral

Decking Perth
オーストラリア
アプリの使用期間:2年以上
Shopifyが返信しました 2022年6月27日

Thanks for sharing your experience - I'm sorry that Planet isn't meeting your needs yet. As mentioned, we'll keep this in mind for future iterations and hopefully you'll give Planet another try. - Brady, Sustainability @ Shopify

2022年6月27日

Love that we can buy carbon removal for all of our shipments with this app. Thank you Shopify for investing so much with the Sustainability Fund to make it possible for small companies like ours to have a positive impact. We haven't bought carbon credits because we know they have little to no real impact. This is the real solution we've been waiting for. As other reviews have mentioned it is true that the badge isn't very configurable (yet), as this app was just released. But really that's a minor issue compared to what this app enables for us as responsible corporate citizens. Thank you again Shopify!

Ora Cacao
アメリカ合衆国
アプリの使用期間:2年以上
Shopifyが返信しました 2022年6月29日

We're really happy that Planet connects merchants like yourselves to the solutions that these carbon removal companies are building, and very happy you feel this app is the solution you've been looking for. It's a work in progress! Thanks for sharing your experience. - Brady, Sustainability @ Shopify.

編集日:2024年8月29日

Update: Bumping to 5 stars because of all the improvements they have made over the last 2 years. The badge is now highly customizable to closely match your branding and theme, with more placement options.

I also love the transparency they've introduced. You can see the exact projects being funded, the credits delivered, and the timeline for each. You can read about each company and they provide you with assets to use when you share the news with customers. Our customers are scientists so the transparency is important.

They recently introduced an option to allow customers to cover it if they so choose - that can reduce your costs as well.
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Love the concept but poor implementation into the storefront. The banner is locked to a specific size and style, sits weirdly close to the above section, and you're unable to add small badges in other places on your store. If you want more than just the store owner to feel good about enrolling, make better display/badge options available.

Genius Lab Gear
アメリカ合衆国
アプリの使用期間:約2年
Shopifyが返信しました 2022年8月24日

Hey Genius Lab Gear team, this is great feedback that is consistent with what some other merchants are saying. We're exploring solutions for future iterations, so your input here is very much welcomed. Thanks for installing Planet! - Brady, Sustainability at Shopify

2022年10月28日

Great idea, but as others have said, users need a choice in how to display it. For example, have it show as a badge (like "Trusted Site" does). Also, have options in where to display it, including the Footer, if possible (like the way different available Payment Options are shown).
Thanks.

Songbird Hut
アメリカ合衆国
アプリの使用期間:約2年
Shopifyが返信しました 2022年11月2日

Thanks so much for the feedback.

Great call on the badge. We will definitely build out more flexibility around badging, including, as you suggest, more dynamic placements. The footer is a great location that's not currently possible. That will be one of the options we unlock.

We'll be sure to let everyone know as these updates roll out. In the meantime, thanks again for the feedback and for supporting responsible commerce.

2022年11月27日

I actually really love the idea of this, and we have offset over 8000 shipments so far. I definitely thing there should be more customisation of the page for the widget. as well as the ability to show how much has been offsetted in the storefront. (ie: X shipments offset this year/month/all time). Love it.

Dear Addison
オーストラリア
アプリの使用期間:2年弱
Shopifyが返信しました 2022年12月12日

Hey hey! Thanks so much for the feedback. We really appreciate it.

You're right -- there should be more customization, including giving merchants the chance to show off their own contributions.

We're going to hit the ground running in 2023 and ship updates to enable this sort of customization. We'll definitely be reaching out to all Planet users as we ship these updates. In the meantime, thanks again!

2022年6月30日

thanks for this team, great work! Would be good if you could add additional KM's from outside the platform

Chameleon Brands
オーストラリア
アプリの使用期間:2年弱
2024年3月12日

Implementing Planet has been a meaningful step in making it possible for us to achieve carbon neutrality in our shipping operations. It's part of our broader plan, but every bit helps and given it's ease of use and administration, it's a no-brainer for us.

Perfectly Natural Soap
アメリカ合衆国
アプリの使用期間:2年弱
Shopifyが返信しました 2024年3月25日

Thanks for the review and for making sustainability an important part of your brand!