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Im really glad that you have introduced this option, I find it wonderful, all Shopify stores can do a lot together! I leave 4 stars as "Powered by Shopify Planet" should be smaller or maybe phrased differently like "Get to know more about the initiative" >>> Popup and then you can write everything, let people know what it is about, who does it etc. Please let us choose the design and I would really grateful if you take my option into consideration.
Hello Art on Words team - This is wonderful, specific feedback for us. We've heard similar sentiments from other Planet users, so we are exploring options for improving these features. Thanks for installing Planet and for sharing your experience - we appreciate it! - Brady, Sustainability at Shopify
Installing this app and putting the widget on my web created big CLS(cumulative layout shift) problems and broke the theme, persisted after unistalling it. This proves that Shopify doesnt know what is doing.
It's ok but it isn't communicated anywhere except the cart. There should be snippets for homepage and product page as well as a landingpage to visually demonstrate the total impact.
Thanks for installing Planet! You can add the icon to any page on your online store and can find some details on how to do that in the Planet Help docs (https://help.shopify.com/en/manual/shipping/carbon-neutral-shipping/planet-app#adding-the-planet-badge-to-your-online-store).
If that link is unclear or you need additional assistance, please reach out to Shopify Support! Thanks for your feedback! - Brady, Sustainability @ Shopify
Nice idea, but after installing most of the time the "There's a problem loading this page" message in the admin interface. Cache, Cookie Reset etc. didn't help. It's seems to be still in beta.
Thanks for the feedback. We're sorry that the app isn't working right for you. We're always working on bug fixes and will catch what is causing your problems asap. We apologize for the inconvenience.
Really like the idea behind the app and I have implemented it on my store. I am really hoping that over the coming weeks / months, the following improvements will be made to the app: Allow customisation of the badge eg. explanation that we are paying for it Allow linking of the badge to a page that explains the carbon removal efforts and ideally a snippet of the dashboard showing the effect we have had so far. Thanks!
Thanks so much for the feedback. We really appreciate it.
Good news -- both of the items that you mentioned are in the works: more flexibility around the badge, as well as a way for you to communicate to shoppers the incredible impact that businesses like you are having. Bad news -- we don't have an exact launch date. I know "in the works" doesn't help you right now, and we'll be sure to let you know as soon as these features are live.
Thanks for being part of Planet and helping to power more sustainable commerce.
I think the idea is wonderful, but as others have mentioned it needs work. I tried adding the banner, but without being able to customize things such as color, size and content, it just isn't a good fit. I've read the reviews from the Planet team and understand they are working on improvements. I'll wait for those to be implemented, then try again. Really great idea though, just needs some fine tuning.
Thanks so much for installing the app and giving feedback. You're exactly right -- we are working on these exact changes right now. We're really excited about what's in store and will be sure to let you know as soon as it's up and running. Thanks again, and keep your eyes peeled for updates!
The button looks good, it would be better if is has a link which can be used to explain the initiative better. It doesn't make a lot of sense now to a customer.
Hi Tenue team - you are not the first merchant who has shared this feedback, so we are hearing you loud and clear. Thanks for installing Planet! - Brady, Sustainability at Shopify
"Forestal Store is a beacon of sustainability and conservation excellence. With a vast array of eco-friendly products and a commitment to responsible sourcing, this five-star establishment stands at the forefront of preserving our planet. From biodegradable utensils to sustainable forestry practices, Forestal Store empowers customers to make environmentally conscious choices while actively contributing to the preservation of our precious ecosystems. Shopping here isn't just a transaction; it's a pledge to safeguard our planet for generations to come.
Thanks so much for the feedback. We appreciate it!
This is something we care about but it would be nice if Shopify is able to provide some type of landing page that can be linked in the footer instead of just a badge. We at Pop Collectibles Canada would love that!
So easy to set up, looks so good on the site, and it's amazing the impact being delivered for pennies on each order. Thank you Shopify!