Avaliação geral
3,5
Pontuação por nível de classificação
  • 41% das classificações são de 5 estrelas
  • 20% das classificações são de 4 estrelas
  • 19% das classificações são de 3 estrelas
  • 9% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
4 de abril de 2024

Good idea but it would need to be integrated directly at checkout! Also in Engagement mode it should still highlight that the store is also contributing... Finally the amount should not be converted but not rounded up when in foreign currencies.

Foie Gras Gourmet
França
5 days usando a aplicação
19 de fevereiro de 2024

I love the idea, but the execution is lacking. The planet dashboard on my site still says 0 .... which makes it look like 1. I'm disingenuous. 2. I don't have sales.

austra jewelry
Estados Unidos
18 days usando a aplicação
Questão respondida por Shopify 26 de fevereiro de 2024

Hi there! Thanks so much for the feedback, and apologies for the issue with your dashboard. You actually identified a bug that we have since fixed, so you won't have this issue any more. Thanks for putting it on our radar, and thanks also for using Planet.

26 de março de 2024

Great initiative. Very easy to get set up and running.

Aurelia Soapworks
Sri Lanca
4 days usando a aplicação
Questão respondida por Shopify 27 de março de 2024

Thanks so much for the feedback! We really appreciate it.

24 de março de 2024

We love the idea and opportunity to contribute to a better environment, but the execution and customizations on this app are lacking. We have no option to easily change the size of the badge, and the font size are way too big to fit our product page, cart drawer and so forth. It's sticks out in a weird way - as something that doesn't fit / belong on the page. And we are selling luxury items, so the look and feeling of our pages are of big importance.

So please make it possible to change the size and padding on the badge, since the logo is located far into the "container". And change the font size.

Furthermore, it isn't possible to get it showcaed in our cart drawer. So seemless integration is a bit of a stretch.

With more customization possibilities it will be easier to fit and integrate onto our pages. We are paying for the co2 neutral delivery, but we would like to showcase it to potentiel customers, so they know that they can support this by shopping at us.

Lydspecialisten
Dinamarca
2 days usando a aplicação
Questão respondida por Shopify 27 de março de 2024

Thanks so much for the feedback. You're right that the app needs to match the look and feel of your store - apologies that it isn't working for you. We're always looking for ways to improve the badging, and your insight here is super valuable. Thanks again.

17 de janeiro de 2024

Great App!

Villegas Editores
Colômbia
About 2 months usando a aplicação
8 de abril de 2024

Installing this app and putting the widget on my web created big CLS(cumulative layout shift) problems and broke the theme, persisted after unistalling it. This proves that Shopify doesnt know what is doing.

VicHome
Espanha
About 1 hour usando a aplicação
22 de março de 2024

Nice idea, but after installing most of the time the "There's a problem loading this page" message in the admin interface. Cache, Cookie Reset etc. didn't help. It's seems to be still in beta.

Adrianos
Suíça
31 minutes usando a aplicação
Questão respondida por Shopify 8 de abril de 2024

Thanks for the feedback. We're sorry that the app isn't working right for you. We're always working on bug fixes and will catch what is causing your problems asap. We apologize for the inconvenience.

22 de março de 2024

A ideia do app é muito boa, porém falta uma opção de colocar a cobrança ou sinalização dela na escolha do frete, onde faz todo contexto com a proposta do app

Squadafum
Brasil
30 minutes usando a aplicação
Questão respondida por Shopify 25 de março de 2024

Obrigado pelo feedback! Your comment about being able to incorporate the app into customers' shipping options is a great one. We're always improving the app and this is a great suggestion. Thanks again!

8 de dezembro de 2023

The app doesn't show the Numbers of Neutralized Carbon correctly. I have been trying to contact the app support but still no response. This affects our business operation and brand image. Please get it fixed asap, thanks!

August Berg
Singapura
3 months usando a aplicação
Questão respondida por Shopify 11 de dezembro de 2023

Thanks for your review and apologies that you haven't had a great experience. Since your post a few days ago, we fixed a bug that was causing data not to load in the app dashboard. There was no lost data, and all of your data will be backfilled.

Apologies again that your experience with Planet hasn't gone to plan. We're going to keep improving the app and sincerely appreciate feedback like yours.

4 de dezembro de 2023

Good concept, poor execution = the hallmark of all Shopify-developed apps. Worked fine initially but I just noticed it stopped collecting orders a few weeks ago now. I've had plenty of orders in this time and the dashboard says 0, there are no charges to my account from Planet so it's definitely not working. Like all of the other Shopify apps, support doesn't actually exist in any meaningful way.

Pine Creek Essentials
Estados Unidos
2 months usando a aplicação
Questão respondida por Shopify 11 de dezembro de 2023

We apologize for the headache. Your review was very helpful -- after you posted it, we identified a bug that was causing your data not to load in your dashboard. There was no lost data, and all of your data will be backfilled.

Sorry again that your experience with Planet hasn't gone to plan. We're going to keep improving the app and sincerely appreciate feedback like yours.