Planet—Carbon‑neutral shipping , 31 avaliações

Avaliação geral
3,9
Pontuação por nível de classificação
  • 35% das classificações são de 5 estrelas
    11
  • 29% das classificações são de 4 estrelas
    9
  • 26% das classificações são de 3 estrelas
    8
  • 6% das classificações são de 2 estrelas
    2
  • 3% das classificações são de 1 estrelas
    1
8 de outubro de 2022

This app is an exciting idea, but without a customer-facing explanation of what "carbon-neutral shipping" means, it has no value.

kelp+pebble
Canadá
Tempo passado a usar a aplicação: About 2 hours
Questão respondida por Shopify 10 de outubro de 2022

Thanks for the feedback. You're not alone here. We've heard from lots of folks wanting a consumer-facing explanation of the incredible impact that Planet users like you are having.

We're cooking that up and will make sure you know as soon as it's live. Thanks again!

17 de agosto de 2022

Until this app has a way of showing customers (on a dedicated page and on widgets) what we are doing, this isn't super helpful. We can make carbon offsets ourselves with our profits. What we'd like is a way to show the customer: Here is the difference you've all made ordering from us. Here is what our business has contributed from your orders. Here are the places we are helping. A dedicated page for this info is a must. Customers don't trust us just saying "carbon neutral" and we are tired of fielding constant emails asking where it goes, how much, etc. I will update this review to 5 stars once this functionality is added, otherwise, keep up the great work!

Joco Records
Estados Unidos
Tempo passado a usar a aplicação: 13 days
Questão respondida por Shopify 24 de agosto de 2022

Thanks for installing Planet and for your review. We've heard this feedback from other merchants as well and are exploring solutions. Thanks for sharing this! - Brady, Sustainability at Shopify