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Proposez l’expédition neutre en carbone sur toutes vos commandes et attirez davantage d’acheteurs.
Avec Shopify Planet, optez pour l’expédition neutre en carbone et démontrez votre engagement en faveur du climat avec des badges personnalisables. Selon une étude Shopify, 40 % des acheteurs sont prêts à payer plus pour des produits écoresponsables, et 43 % à acheter auprès de marques ayant des pratiques durables comme l’expédition neutre en carbone. Payez l’expédition neutre en carbone ou donnez ce choix à vos acheteurs. Avec Planet, vous attirerez l’attention des acheteurs d’aujourd’hui.
- L’expédition neutre en carbone ne nécessite aucune action après l’installation
- Vous pouvez la payer vous-même ou la proposer aux acheteurs lors du paiement
- Un réel impact : soutenez des projets approuvés visant à protéger la planète
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais, danois, allemand, espagnol, français, italien, japonais, néerlandais, portugais (Brésil), tchèque, finnois, coréen, norvégien (Bokmål), polonais, portugais (Portugal), suédois, thaï, turc, vietnamien, chinois (simplifié), et chinois (traditionnel)
Fonctionne avec
Catégories
Étiquettes et emballages
Gestion des expéditions
Type d’organisation caritative
Personnalisation
Tarification
Gratuite
Installation gratuite
Planet coûte 0,035 $ à 0,15 $ par commande en moyenne. Annulez ou changez de forfait à tout moment.
Tous les frais sont facturés en USD.
Avis (72)
DO NOT USE!
Moved from Ecologi to this as it appeared native, and better value, but they are are very sneaky in how they word the billing and our bill per shipment is crazily excessive. They're trying to claim we owe over $1000 although we set up a cap. This is ridiculous and if they try to action we will need to go to court or chargeback.
### Edit: the package size, weight and dimensions aren't known by Planet as they are not entered in our backend. If you are using product dimensions, for rugs, which are sent rolled, you are massively over-pricing. We are being charged at a rate of $10 per item. Initial pricing displayed was $0.35 per item. The cap is confusing as although we have not been charged over this per month it shows we owe x8 the total monthly cap.
We're sorry that you had a bad experience with Planet. Regarding the bill – you will never be charged more than your billing cap for any billing cycle. When it comes to your per-shipment costs, the weight of products is one of the drivers of shipping emissions. Shipping heavy products like rugs can generate above-average emissions. If you'd like to continue offering carbon-neutral shipping as an option, you can select a subscription option that enables your customers to choose carbon-neutral shipping on any order.
Making unapproved charges. We are paying as much as $82 per order which is insane. The monthly spending limit doesn't help much because they will withhold and charge the remaining to next month.
We're sorry you didn't have a good experience with Planet! Planet does not make any charges that aren't approved, so there is some sort of misunderstanding.
Looking at your store, I see some of the items are extremely heavy, e.g., a grill that weighs more than 70 pounds. Because carbon emissions are based in part of the weight of a package, then a 70-pound shipment will simply generate more emissions and therefore carry a larger price tag to offset.
You can always use the "billing cap" to ensure that you're never billed more than you expect.
Please reach out to planet at shopify dot com if you have questions or would like further details. Again, apologies that you did not have a good experience with Planet.
Always room for improvement.
We agree! Thanks so much for the review. We genuinely appreciate the feedback. When it comes to specific things to improve, feel free to reach out to planet at shopify dot com. We love hearing from users and take suggestions seriously. Thanks again!
There was no charge with your permission and the charge was not authorized by you.
Thanks for the note. Planet users are never charged without permission. Planet users can also customize their "billing cap," which guarantees there will be no Planet charges above that customized threshold. Finally, Planet users can choose to enable customers to pay (instead of paying themselves). We'd be happy to unpack these options – reach out to planet at shopify dot com if you'd like to learn more.
1. It charges you for every order--even POS orders which don't require shipping. 58% of my sales are in-store. Insanely unethical to automatically charge *shipping* offsets for *non-shipping* sales.
2. It seriously inflates your numbers. I made 640 sales in the last 30 days, and was charged for 907 orders. (again, about 370 of these orders didn't require shipping).
3. The history graph shows I had nearly 200 sales *in one day* a few weeks ago. I actually had 29...and only 6 of those required shipping...and only 5 of those had shipped at this point. So I paid nearly $0.15*200=$30 in carbon offsets for 5 shipments for that one day.
4. The app ambiguates "orders" and "deliveries". Per my Shopify reports, I only had 288 "deliveries" in the time it claimed I had 907.
Shopify, these infractions erode what little trust people have in environmental practices. I am happy to remove this review if you refund my inflated fees...including Planet fees for all POS orders.
My company has been carbon neutral for years, and will continue to be so for sometime thanks to the overages I've paid using Planet.
Thanks for reaching out. You definitely shouldn't be getting billed on POS orders and we will gladly refund you all of those charges. Our team has already reached out and we will get your bill and refund sorted asap.
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Développeur
151 O’Connor St, Ottawa, ON, ON, CA
Lancement
2 juin 2022
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