Platoria AI Review Testimonial , 10 recensioni
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I personnaly cannot judge how the future of reviews will look like. But the founders of this app make it seem like this is they way of how it will be done. These summaries are simply much more efficient for both stores and clients. Currently, e-commerce, especially reviews, is a totally untapped market by AI but this app seems to present something totally revolutionary with the power of AI.
As a store owner, I even like the aspect of showing ""Cons"" as this makes your products seem more believable because there are no perfect products.
The only slight downside was that I didn't grasp at first what this app does because the decription is not really descriptive enough. But this is such a multi-facetted app that the description space might simply not be sufficient.
Keep up the great work, guys!
This app is really unique!! You dont need to do this whole process of collecting reviews from your customers. If a store already has reviews somewhere else like on amazon, it just uses those reviews as a base to create these review summaries. The whole app is also pretty intuitive.
Clear recommendation from us!
Thank you for this kind review!
Indeed, a majority of products have already reviews somewhere on the web. Since you are selling the exact same products, people's opinions on the product should be the same. That is why we think that making use of this already available information can be beneficial for all parties involved.
Really great support. I wanted to see how the customization looks like but it is only for stores with Standard plan onwards. They enabled it exclusively foir us to see. Thank you a lot!
Thank you! Please feel free to reach out to us if there is anything else.
The Platoria team is awesome and helped me with all of my support inquiries very quickly. All-around awesome app and basically the only app on the Shopify App Store offering these curated AI reviews by going out and finding them for specific products across the web. Super cool.
EDIT: Initially, I had to limit my rating due to the app's pricing structure not being ideal for my large-scale product catalog. However, I have to give massive credit where it's due - the owner reached out proactively to understand my needs. They then worked tirelessly to create a custom solution tailored to my business, exceeding my expectations.
The app itself is fantastic – beautifully designed, intuitive to use, and delivers powerful results. But what truly sets it apart is the unmatched level of communication and thoughtfulness demonstrated by the owner. I'm immensely grateful for their dedication and for enabling me to leverage the app's benefits across my entire product range. Highly recommended!
Hello,
I'm glad we could come up with a solution together. Our app is unique in the Shopify app store because it uses very advanced technology, allowing stores to see much better results than with any other app.
We provide the future of how reviews will be displayed, and we're thrilled to have you as an early beneficiary of these advancements.
We had a little issue, but Stan from support fixed it in an hour! The app looks great and shows social proof uniquely. Thumbs up!
Hey,
Stan actually here, thanks for the kind words!
Every store is a bit different, so we try to please every user by customizing the app to everyone's needs. If there is anything else, feel free to reach out to us again.
Their onboarding process is actually better than for any app I've seen :)) Nice explanatory videos!
The Platoria team is EXCELLENT and actually implemented an "Enterprise" plan on their app solely at my request, since I have way more than 200 products on my store. Highly recommend this app to anyone looking to gain some social proof for products that are harder to personally gain reviews for on your own store.
The installation of the plugin was quite straightforward and hassle-free. Once I was on the plugin dashboard it was pretty clear with simple CTA to generate AI review summaries and choose the product for which I would like to generate the reviews.
Next, in the customization section I just had to place where I would like to have the review block, and voila! It's done, quite simply and smoothly.
Big thank you for those kind words! We will do anything to continue improving our technology to make social proof more accessible to anyone.
All the best,
Stan
I have to give the app a low review for the following reasons: although it does a fairly good job scanning the products and selecting the right product, it doesn't provide actual reviews. It provides an overview of the product which a shop would have anyways in the product description.
The huge negative is the excess space the "review" window takes up next to the product with all the pointless 'pros', which is simply oversized and unsightly and not adapted to the theme settings or CSS. But worse are the 'cons,' which are illogical and make no sense at all for a review and are plain negatives and counterproductive for any shop unless you sell cars and want to compare car models.
The final turnoff is the sheer imaginary price the developer has put for it: $9.99 per month for TEN 'reviews', $89.99 per month for only 100 products, and $399.99 per month for 500 products. I mean, seriously?
This is not a review app. It's a product comparison app.
Hello,
This is Stan from Platoria :)
I'm truly sorry to hear your experience with Platoria was not as you expected. I would be more than happy to help you resolve any issues.
I understand your confusion about our app’s ability to generate reviews. We don't provide actual reviews since this would be unethical and would basically mean "fake reviews". What we instead do is, we provide "review summaries" - so we take real human reviews for each product from different vendors worldwide, pull those reviews together, and our AI summarizes those reviews into a summary. It is not an overview of the product but the summary of hundreds or thousands of human reviews (sometimes it might look equivalent to a product description).
The Pros and Cons are just views of real customers who previously purchased those products. If a customer has a negative experience with a product, he will write a bad review, and our summary will reflect it.
As for the price concern, we want to acknowledge how technology-driven our approach is. Platoria is one of the most technologically advanced apps on Shopify, equipping it with unique AI capabilities that indeed come at a cost. However, our primary focus is on the potential return users can earn from increased social proof, which usually outweighs the app's cost significantly.
I’ve personally reached out to you so we can find the best solution for your store, and I am happy to continue the conversation with you privately.