レビュー (10)

総合評価
2.4
評価レベルごとの件数
  • 評価の60%は5つ星です
  • 評価の0%は4つ星です
  • 評価の10%は3つ星です
  • 評価の0%は2つ星です
  • 評価の30%は1つ星です
2024年8月15日

No customer support - never respond.

The Brew Company
デンマーク
アプリの使用期間:約2年
2022年2月7日

Tried to reach out the app support team via live chat and email. No response since 2/2. While the live chat still says "We typically reply in a few minutes". Is this app still supported by anyone?

Vego Garden
アメリカ合衆国
アプリの使用期間:1年以上
Playwrightが返信しました 2022年2月7日

We deserved this review. I'm not sure why my support person didn't respond. I'm very sorry we didn't provide you support in a timely manner. You should have a response to your request in your inbox from me now.

2023年1月17日

Worst customer support - no one is responding to emails or live chat! Despite mentioning we do respond in mints.

Grey Haze Vape Shop
イギリス
アプリの使用期間:約1年
Playwrightが返信しました 2023年1月17日

Thank you for the review and I’m sorry you had issues contacting our support. I’ve reviewed and found you were attempting to reach out while we were unfortunately out on a country holiday.

I have attempted to reach out directly via your provided email and look forward to resolving your issue.