評價 (10)

整體評分
2.4
各級評分數量
  • 60% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 10% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 30% 的評分為 1 顆星
2024年8月15日

No customer support - never respond.

The Brew Company
丹麥
使用應用程式 大約2年
2022年2月7日

Tried to reach out the app support team via live chat and email. No response since 2/2. While the live chat still says "We typically reply in a few minutes". Is this app still supported by anyone?

Vego Garden
美國
使用應用程式 1年多
Playwright 已回覆 2022年2月7日

We deserved this review. I'm not sure why my support person didn't respond. I'm very sorry we didn't provide you support in a timely manner. You should have a response to your request in your inbox from me now.

2023年1月17日

Worst customer support - no one is responding to emails or live chat! Despite mentioning we do respond in mints.

Grey Haze Vape Shop
英國
使用應用程式 大約1年
Playwright 已回覆 2023年1月17日

Thank you for the review and I’m sorry you had issues contacting our support. I’ve reviewed and found you were attempting to reach out while we were unfortunately out on a country holiday.

I have attempted to reach out directly via your provided email and look forward to resolving your issue.