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We installed this app and the next day ou ranking in Google was completely wiped off. Traffic is down 25% and it will reduce further if we don't take action. sent emails after emails and given them access of admin and till now no reply. Very bad customer support service and very disappointing to be in this position. Shopify pls look this is very dangerous for the business.
Hi Aman,
Concerned to hear about this since we’re normally known for our prompt replies and exceptional attention to detail.
I just wanted to clarify what we offer with Plug ...
This app did not prove to be super helpful for us. Every SEO issue that the app flagged led us to a dead end - with an invitation to PAY their "expert" to help fix it for us. This app doesn't seem to provide a clear and intuitive way to resolve SEO issues on your own. I want an SEO app that delivers spot-on search results, without digging into my wallet for extended add-on services. There are ...
That will ruin your code source and create new code files, insert new line, comment old code, slow your website, you need to unstill the app and do a lot of manual changes;
try a manual change to your pages, img by adding titles, meta, keywords, H1,H2,H3,Alt, read more about SEO best practices, txt vs image %,..
Good luck for the team behind, you're doing a good job, but this is not for who need ...
Hi Adam,
Thank you for sharing an honest review of your experience with us.
Our app doesn’t include any client-side code (apart from the broken links checker which only runs ...
This application is one of the worst, it is very inconvenient to use. and there are no training materials in use. The support is terrible, they weigh it down for a long time and not to the questions that they asked
Hi there,
Thank you for sharing your feedback. We are sorry that your experience was not an amazing one.
Our Forever Free Plan version will allow you to check your site for ...
no instant customer service and they take a whole day to reply
Hi Amr,
We are a small team and our office hours are from Mon-Fri 8 am - 5 pm.
Upon checking on our end, we replied to your 1st email within an hour and informed you that ...
I just started, Don't really even know what it is. Once it shows itself and I see what it does then I will give you a review.
Broke our theme upon install. Not sure how to fix it. Don't have time to reach out to the developer and wait for a response w/o tackling the fix ourselves. It injected some gibberish into the announcement bar and our favicon is also gone.
Hi there,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news. I'm so sorry that your experience with our app Plug ...
Not a very useful app to use if you are not committed to using their Premium plans. The cost of which is a bit too high for my budget. Sorry :-(
App was not user friendly, followed instructions and didn't help any. Gave me errors for pictures because there was no text underneath them? Didn't like the app at all, ended up deleting.
It was my understanding that this app was free, unless you opt for the paid features. When I tried to install I was immediately asked to confirm that I was happy for them take money from me. Then the spamming came for me to install the pro version. For the time it was installed I tried it out, problems with my H1 headings? Nope they are fine, it's just a cheap trick to get customers to buy their ...