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Very poor service, very poor app...........
The SEO enhancements are fairly easy to understand and video tutorials are included,in most cases no actual coding is required to make these changes. When I've run into issues I can't figure out, I just sent an email and received a response within 24 hrs, they're super helpful. I'm just getting started, looking forward to getting everything optimized on my site.
After over two years of use, customer support became increasingly unwilling to help with the problem and eventually uninstalled
Thank you for your feedback, Henry!
We’re sorry to hear about your experience and that our staff didn’t meet the level of service we strive for.
But sometimes we needed more clarity on the issue and what you're trying to do and what isn't working. Some screenshots would be useful too.
With that, we should be able to advise.
These situations don’t happen too often, but when they do, it’s frustrating for everyone involved.
You may contact our Product Manager at help@pluginuseful.com so we can discuss your concerns in more detail.
We can assure you that our goal is to always provide excellent customer service with every email inquiry.
Best,
PIU Team
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I'm really new to this, so I needed an app that could easily identify issues and present fixes. I'm learning a lot. The option to fix issues yourself is nice. I only with there were more examples and screenshots. Thanks for the help!
Good App to start off, recommend to all new shopifer to try it out.
App lets you know the problems you have in your site straightaway.
Very helpful developer too, Kudos to Daniel for this app.
Cheers,
Team PricesOnSale.com
http://www.pricesonsale.com
Great help in a busy business, love the feedback and proactive approach to SEO errors. I would recommend it to all working with E-Commerce.
I started using this app about a month ago and my SEO was not bad but it needed help. When I began using this app I was on page 6, second to last and in the month I have been using this app I have gone from page 6 to page 1. I would suggest to anyone who needs help with their SEO to get this app if you don't know how to fix something it has good instructions on how to fix issues and if your on the plus their support is outstanding, even if your not on plus the support is still good. I recommend this app highly to keep your SEO where it needs to be.
Great product. Sorted my SEO problems out straight away. Daniel was super kind and solved a problem in an instant. Can't recommend them more highly.