Plug In SEO , 2 572 avaliações

UPDATE September 2, 2019

Hi Maxwell, Unfortunately you haven't replied to my mail.

Installing the app and expecting us to reply to your email within 8 minutes (when you uninstalled) is not reasonable.

We reply to almost 100% of emails in detail within one working day. I feel that's very good for a small dedicated team like ours.

- Daniel
Founder & CEO

ORIGINAL

Hi Maxwell, This app is not just an ad and you do not have to pay $500 to get anything done.

We were the first free SEO app on Shopify and continue to offer a completely free version with free checks, free fix instructions and free email support.

I see you signed up for the app and requested an install on Saturday at 23:38. You sent another ticket at 23:43 and then wrote your review at 23:46.

We respond to almost all tickets within one working day Central European time. Since your install came in on Saturday Libby on support picked this up on Monday. By then you'd uninstalled and removed our access.

I'd love to get you installed and set up, and for us to help you out with whatever you need on support.

There are three options with the app:

1. completely free version, free checks, free fix instructions and free email support

2. optional Plus upgrade at $20/month for out-of-the-box SEO enhancements and more SEO tools, premium support

3. optional expert fix packages starting at $180/one-off for a human expert to fix SEO problems for you

I've reached out to you on email too.

- Daniel
CEO & Founder

Thank you for your kind words, Adina!

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure that Miss Divya receives your kind feedback. It will make her day!

Thank you again for choosing Plug in SEO!

Best,
PIU Team