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We've had this app for a month, nothing but issues. Shopify recommended this app after our previous SEO app was banned from the app store. The main functions we needed were passing along Structured Data to google, we're a month in and *maybe* have that figured out now. We also noticed that once the app was installed folks started finding old, deleted products on google and bringing them to 404 pages. We NEVER had 404 issues, now we have had thousands in a fw short weeks. The biggest issue was their support email rejects all emails--their listed support email help@pluginseo.com rejects any emails. The email help@pluginuseful.com must be used which is not listed here, but they will respond back from help@pluginseo.com and you will not be able to have a conversation/thread with them. The only way I was able to open a thread of communication with them was by asking Shopify Support to start an email chain. But not even Shopify will give me their true contact email. Honestly surprised they are allowed to have an App without a help email. I have no idea how this app has 5 stars. I am also adding here that it's called Plug in SEO in the app store, but when you download the app the title is Plus in SEO "BETA" which would make sense why it's not working perfectly.
Hi Steve,
We strive to provide the best experience we can for our customers, thank you for your feedback.
The way it works for us is that if someone visits a 404 page, a request is made to our server (because of pluginseo snippets) we only record the links and it is not possible for our app to create new URLs or to change settings that would create/lead to these 404 landing pages.
As for our support email address you could reach us at help@pluginuseful.com and/or help@pluginseo.com (both are legitimate email addresses), nevertheless we've run tests and also asked assistance from Shopify Support to check on it.
Best,
PIU Team
Excellent App. Very clear and concise and easy to use even for beginners who have no knowledge of SEO.
The support team helps me set up the app, and they respond really quick and in full details would recommend the service. $20/month doe for the plug-in plus.
I'm learning as I go so I imagine this app has a lot to offer. For me, it is about using the app to the best of its ability making sure I utilize it correctly.
i used this app to help with seo. I am a fan of how easy it is. I am not tech savvy so it was easy to use when i did the plus version. however I wish it didnot require a membership to do the bare minimum for help
Good line. It help me in my seo. I really recomended it
Thank you for the lovely app!
Easy to use, 1 - 2 clicks and that's it.
Now i know what's wrong with my website speed.
Back to work now.
Thank you again!
Awesome program . Gives Great insight.
So far it all seems a bit hard to follow, but I am sure I will get there with the help of Daniel
Pin points easilly yor SEO problems, it's really good !