Plug In SEO , 2 572 avaliações
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Excellent App. Very clear and concise and easy to use even for beginners who have no knowledge of SEO.
We've had this app for a month, nothing but issues. Shopify recommended this app after our previous SEO app was banned from the app store. The main functions we needed were passing along Structured Data to google, we're a month in and *maybe* have that figured out now. We also noticed that once the app was installed folks started finding old, deleted products on google and bringing them to 404 pages. We NEVER had 404 issues, now we have had thousands in a fw short weeks. The biggest issue was their support email rejects all emails--their listed support email help@pluginseo.com rejects any emails. The email help@pluginuseful.com must be used which is not listed here, but they will respond back from help@pluginseo.com and you will not be able to have a conversation/thread with them. The only way I was able to open a thread of communication with them was by asking Shopify Support to start an email chain. But not even Shopify will give me their true contact email. Honestly surprised they are allowed to have an App without a help email. I have no idea how this app has 5 stars. I am also adding here that it's called Plug in SEO in the app store, but when you download the app the title is Plus in SEO "BETA" which would make sense why it's not working perfectly.
Hi Steve,
We strive to provide the best experience we can for our customers, thank you for your feedback.
The way it works for us is that if someone visits a 404 page, a request is made to our server (because of pluginseo snippets) we only record the links and it is not possible for our app to create new URLs or to change settings that would create/lead to these 404 landing pages.
As for our support email address you could reach us at help@pluginuseful.com and/or help@pluginseo.com (both are legitimate email addresses), nevertheless we've run tests and also asked assistance from Shopify Support to check on it.
Best,
PIU Team
I'm learning as I go so I imagine this app has a lot to offer. For me, it is about using the app to the best of its ability making sure I utilize it correctly.
i used this app to help with seo. I am a fan of how easy it is. I am not tech savvy so it was easy to use when i did the plus version. however I wish it didnot require a membership to do the bare minimum for help
Very cool tool, love it helps a lot!
http://www.webbybuys.com
Great app. Really easy to use
www.gwenythmay.com
They only have a email address. Also they not allowed any complain at this review. They not send any message after installed but they charged.
Hi Sarah,
From the day you upgraded, you have a free 7-day trial. If you don't uninstall the app you will be charged after the 7-day free trial.
The app is billed through Shopify and on your Shopify invoice, so we don't directly charge your card. Shopify charges you on the first day of your subscription to an application, so even if you cancel 2 days or even just 1 day after your 7-day free trial expired, the charge will still appear on your invoice.
Removing 'Plug in SEO' from your Shopify admin Apps will automatically cancel your Plug in SEO Plus subscription.
We've also sent you a private email to discuss this further.
If you have any more questions, comments, or concerns, or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
PIU Team
So far they have communicated good and pointed out some areas of concern. Hopefully once they make all of the necessary adjustments we will get some more online traffic. Looking forward to the future!
Thank you so much for taking the time to leave us a review! We're happy you are pleased with the work so far and are confident you will see more organic traffic in the next few weeks!
Sincerely,
Plug In SEO Support
Simplifies SEO making it very useful for complete beginners.