レビュー (89)

総合評価
4.4
評価レベルごとの件数
  • 評価の74%は5つ星です
  • 評価の7%は4つ星です
  • 評価の6%は3つ星です
  • 評価の1%は2つ星です
  • 評価の12%は1つ星です
2024年4月24日

Mike is the best he has put up with so much from me he blocked me lol JOKING Great man .. and Libby as well... Thanks for everything..

Jeff's Female Fashion's
アメリカ合衆国
アプリの使用期間:3ヶ月
2018年8月9日

Easy to use app that dramatically increases load time

Townley Girl
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2019年11月14日

AMAZING customer service! My store crashed and I thought it was due to the app, however, it turns out it wasn't. Regardless they went into my store's code and went file by file to get to the root cause, fixed it (way beyond their scope) and got me back up in running. Highly recommend the app and the team!

Uprising Food, Inc.
アメリカ合衆国
アプリの使用期間:2年以上
Plug in Usefulが返信しました 2019年11月14日

UPDATE November 14, 2019

Hi William, thanks for the update! I'm pleased we could help you sort this out even though it wasn't the app. Will continue this thread on email.

- Daniel
Founder & CEO

ORIGINAL

Hi William, I woke up this morning and was really concerned to read your emails and this review. I naturally got on it right away to investigate.

I've replied several times to you on email now as I looked into this. I won't repeat that here, just to say I don't think it was our app that broke your shop but I've been able to fix it for you anyway.

Looking forward to hearing from you when you're next online in your timezone.

- Daniel
Founder & CEO

編集日:2019年4月5日

I used the app to speed the site up as we were having loading issues. It worked a treat to optimise the images, and was very easy to use. Plus, i'd had a recurring issue with the site that was unrelated to why i'd downloaded the app, yet when i mentioned it to their support people they were so helpful. They went out of their way to give me a very in depth explanation as to what needed to be done to fix the issue which i went to my developer with. Very Very Happy

WeLoveLeds
イギリス
アプリの使用期間:2年以上
2020年5月6日

Great stuff.. support is exceptional and we can definitely see changes in our loading time with about 3sec. Which is huge..

Orbit Rings
南アフリカ
アプリの使用期間:約2年
Plug in Usefulが返信しました 2020年5月6日

Thank you for your kind words.

Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful review.

Please don’t hesitate to email us at pluginuseful.com if you have any more questions or need further assistance.

2020年8月11日

My speed report were not good after installing the app. I contacted them, they optimized the code and communicated ways of improving the speed. Very good customer service!

Osteposten
デンマーク
アプリの使用期間:2年弱
Plug in Usefulが返信しました 2020年8月12日

Hi there,

We just saw your wonderful review and we didn’t want another minute to pass without saying “Thank you” and to let you know how much we appreciate you taking the time to write a review for us.

We sincerely appreciate your insight because it helps us build a better customer experience.

Thank you so much.

Best,
PIU Team

2019年4月12日

We downloaded this app to help decrease our page load times. After running the Google mobile speed test our website was ranking slow which directly impacts search rankings. One of the tips the Google report recommended was optimizing our code and CSS files, along with optimizing images. This app does both so it seemed like a perfect solution! Right off the bat our page load times decreased and we were ranking higher than our competitors sites. This is a HUGE advantage for us and we owe it all to this app!

Further, I contacted the support team later in the evening, not expecting a response until morning. Not only did they get back to me within minutes, they answered all of my questions right away! I could not be more impressed! I would give this team 10 stars if I could.

Thanks for the assistance and for the great app, I would highly recommend trying it out!

PetMax
カナダ
アプリの使用期間:2年弱
2020年9月29日

Great customer service. Asked about performance issues with my site and they identified the code that was causing the problem quickly.

BlackToe Running Inc.
カナダ
アプリの使用期間:2年弱
2020年6月3日

We have had a great experience with Plug in Speed. It was super easy to install and it just works in the background without us having to get involved but we are seeing the improvements- my type of plug in!

Solenco South Africa
南アフリカ
アプリの使用期間:1年以上
Plug in Usefulが返信しました 2020年6月3日

Thank You for giving us a shot, and even more for leaving us this review. Thank you, you made our day! We will strive to deliver great experiences consistently.

編集日:2019年11月8日

Its definetly a must have in todays digital scenario. Does its job perfectly and we must say our load time is way way better.We are writing a review about it after using it for almost 4 months .Totally worth it

AWWALBOUTIQUE
インド
アプリの使用期間:約1年