PODpartner: Print on Demand

This POD company is the best one i've found. Compared to other company, this one has clothing that actually looks good and doesn't feel cheap. The branding options are also amazing. The only thing is sometimes the shipping can be a while, and faster shipping options for cheaper would be better, but most of my customers either don't mind waiting or get it fast enough. Definitely recommend for a clothing brand.

I have been using them for a little over 2 years. I launched my brand with them. Here are the key takeaways:

- Quality: unparalleled. You won't find any better anywhere else.

- Shipping: Takes very long, that is the downfall of POD from China though. You can opt for faster shipping but it is very expensive.

- Customer service: Depends on your issue. For lost/returned packages they can be helpful (they won't respond after hours/weekends and holidays). for quality issues I've had some problems. There were shorts with a hole in them and they didn't issue a refund and told me to ask the customer to sew them.
Customer service has been getting better through the years but compared to other POD providers they have long ways to go.

- Integration: No issues.

- Product lineup: Most items are oversized. Regular fit items are very few and lower quality but the oversized items have outstanding quality.
Would love to see more diversity like jackets, hats, beanies, regular fit sweatshirt etc..

Overall, I gave them 4 stars and not 5 because of the customer service issues (slow to respond, not always available, rarely fix quality issues with a refund) but if you are starting your brand and want great quality, this is for you.

Just received my first sample and have to say 10/10 quality. The only thing is the 12-15 day delivery wait, but most people would wait for a quality shirt. I know people who would wait weeks for Yeezy or Travis Scotts. This is hands down the best work Ive seen so far and I have been doing research for months on reddit, google, yt etc because printful and the generic manufacturers werent quality and didnt provide that streetwear look. Overall I am very happy and looking forward to launch with PodPartners.

Can’t make a single complaint.
This has upgraded my shopify store to the next level, they’re so helpful and have a great range of products. So much better than other competitors and can’t recommend them enough!

Doesn't work, I've linked several products but when the customer places an order it doesn't work and blocks the checkout.

Great service! My customers were very happy with the quality.

probleme de passage a la caisse avec votre application et votre matériel, les gens ne peuvent pas finir la transaction, marque toujours adresse invalide.dommage parce que jai aimé le sample

Took about 3 weeks to receive my item in America, overall, quality was nice, wish there were more accessories, etc but it is great. I hope they expand what they offer in time, like tighter-fit crop tops, hats, maybe more jackets, etc. Great though for what it is. As long as you understand it's gonna be likely 3 weeks to get your items.

EDIT - I connected with a sales manager and she is doing her best to help with each of these issues. They gave verbal remedies I am now to wait for a follow-through. I will update again when I know more.

2nd Edit - orders are moving faster, now that I have 1-1 communication with them I’m much more likely to stay with the service for now

DO NOT USE THEM

Currently waiting 7 days for a sample to get out of production. They promise 2 days and never deliver. Same with your customers' orders. It's a joke. Customers wait a month for one t-shirt. And they never answer my outreach.

They will reply to this with their same excuses as all the other comments. Don't fall for it. You will be scammed and damage your companies reputation.

i had a question is this a good website now and how is the delivery as i am hesitating to start with them because of the reviews. please do tell me