PODpartner: Print on Demand

I have been using them for a little over 2 years. I launched my brand with them. Here are the key takeaways:

- Quality: unparalleled. You won't find any better anywhere else.

- Shipping: Takes very long, that is the downfall of POD from China though. You can opt for faster shipping but it is very expensive.

- Customer service: Depends on your issue. For lost/returned packages they can be helpful (they won't respond after hours/weekends and holidays). for quality issues I've had some problems. There were shorts with a hole in them and they didn't issue a refund and told me to ask the customer to sew them.
Customer service has been getting better through the years but compared to other POD providers they have long ways to go.

- Integration: No issues.

- Product lineup: Most items are oversized. Regular fit items are very few and lower quality but the oversized items have outstanding quality.
Would love to see more diversity like jackets, hats, beanies, regular fit sweatshirt etc..

Overall, I gave them 4 stars and not 5 because of the customer service issues (slow to respond, not always available, rarely fix quality issues with a refund) but if you are starting your brand and want great quality, this is for you.

Took about 3 weeks to receive my item in America, overall, quality was nice, wish there were more accessories, etc but it is great. I hope they expand what they offer in time, like tighter-fit crop tops, hats, maybe more jackets, etc. Great though for what it is. As long as you understand it's gonna be likely 3 weeks to get your items.

YOU HAVE TO TEST THEIR PRODUCTS FIRST TO SEE WHICH ONE WOULD FIT YOUR TASTE!! THEIR PRODUCTS HAVE SOLID QUALITY WHEN IT COMES TO MATERIAL AND PRINT QUALITY.
AS OF RIGHT NOW THE PRODUCTION TIME AND DELIVERY HAVE STILL A LOT OF ROOM FOR IMPROVEMENT.
AS LONG AS THEY SLOWLY IMPROVE THE FEATURES, WEBSITE, AND THE OPERATION. i HIGHLY RECOMMEND TO USE THEIR SERVICE!.
GREAT JOB PODPARTNER TEAM!