Point of Sale

Shopify POS is a powerful tool that bridges the gap between your online and retail stores. Whether you’re selling in person or online, this app streamlines your sales process, enhances store management, and helps you build stronger customer relationships.

POS PRO fee was deducted from my credit card without my knowledge and permission. I hadn't even installed POS Pro. I didn't choose a plan either. I'm a college student trying to do dropshipping. I neither installed nor allowed nor used POS Pro. Please do not victimize me in this way and refund the deducted fee to my account.

I bleve in shopify, everything is under control and helpful. Help and Support is excellent. Thank you so much.

Shopify removes features without permission. On their latest "software update" they removed the ability to save carts. We often deal with multiple clients at a time in our brick and mortar store. We require this feature as we bounce back and forth with each client. Getting a hold of customer support was terrible, as they tossed my inquiry from different personnel in various departments.

The frustrating part was this feature was only available in POS pro, so we upgraded. Now it's not available at all.

This might be the last straw for us, we're looking into switching to Lightspeed for this very reason.

Very disappointed in Shopify.

As many others have stated, they will charge you $89 even after you try to cancel. They refused to refund even though I never used the app and attempted to cancel over a month ago. Was told it would get escalated to the billing department and then never heard a word from them.

Even if I had authorized this $90 purchase, I can't imagine how this app is worth that much a month. It is very limited in its capabilities. Its just a money grab from Shopify if you ask me. Its very shameful Shopify cares more about profit than customer satisfaction.

I made this mistake of getting a shopify account 3 months later the POS pros Is charging me 89 a month twice without any use from me or sales or premession , I tried to cancel and they want me to download the app give all the information they have already to cancel what I never had......I am contacting my bank to see if they can get my money , BEWARE if you get a shopfyi account they sign you up and charge you without premison then want you to download the app you never wanted to stop paying for it

We installed Shopify POS about 2 years ago. The first 18 months were very good. Then they made some significant changes that removed the ability of our store staff to discount products by $ manually. This is a basic function used by all retailers - now they have to do the discount and sale calculation on a calculator and manually enter it - very slow and prone to errors. We will probably change to another POS.

The worst experience using Shopify POS. I use it for EVENTS in all different locations in the US. I am using Chipper 2X BT and this is the advanced one with no capability of capturing customer signature and also does not automatically capture key information like name THEREFORE, the customer can just say item not bought after buying it and then dispute it later. Plus for the charge back WE HAVE TO PROVIDE EVIDENCE which the system does not capture. So good luck with dealing with all the FRAUD that happens. Shopify will reimburse the customer without a word with the business owner plus take an additional fee for it.
Now I am left with dealing with getting information on a POS direct sale without any help.

man hat alles in einer zugeschnitten martplace ....

This is a horrible device. It does not work, z I have been given the run around that it has been escalated. One week calling every day. I’m canceling it and have my bank give me the refund and returning the device