Point of Sale

Shopify removes features without permission. On their latest "software update" they removed the ability to save carts. We often deal with multiple clients at a time in our brick and mortar store. We require this feature as we bounce back and forth with each client. Getting a hold of customer support was terrible, as they tossed my inquiry from different personnel in various departments.

The frustrating part was this feature was only available in POS pro, so we upgraded. Now it's not available at all.

This might be the last straw for us, we're looking into switching to Lightspeed for this very reason.

Very disappointed in Shopify.

I made this mistake of getting a shopify account 3 months later the POS pros Is charging me 89 a month twice without any use from me or sales or premession , I tried to cancel and they want me to download the app give all the information they have already to cancel what I never had......I am contacting my bank to see if they can get my money , BEWARE if you get a shopfyi account they sign you up and charge you without premison then want you to download the app you never wanted to stop paying for it

As many others have stated, they will charge you $89 even after you try to cancel. They refused to refund even though I never used the app and attempted to cancel over a month ago. Was told it would get escalated to the billing department and then never heard a word from them.

Even if I had authorized this $90 purchase, I can't imagine how this app is worth that much a month. It is very limited in its capabilities. Its just a money grab from Shopify if you ask me. Its very shameful Shopify cares more about profit than customer satisfaction.

We installed Shopify POS about 2 years ago. The first 18 months were very good. Then they made some significant changes that removed the ability of our store staff to discount products by $ manually. This is a basic function used by all retailers - now they have to do the discount and sale calculation on a calculator and manually enter it - very slow and prone to errors. We will probably change to another POS.

POS PRO fee was deducted from my credit card without my knowledge and permission. I hadn't even installed POS Pro. I didn't choose a plan either. I'm a college student trying to do dropshipping. I neither installed nor allowed nor used POS Pro. Please do not victimize me in this way and refund the deducted fee to my account.