レビュー (12,551)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年9月30日

I've been using the Pop Convert app to create pop-ups and banners for my Shopify store, but it's been a frustrating experience. The app doesn't send any email notifications, which is a major issue for running a business efficiently. I can't be expected to check daily if the emails are working—there should be a system in place to notify users of any issues, but instead, we're left in the dark.

Customer support has been equally disappointing. When I reached out about the email problem, there was little to no help. As a business owner, I need reliable tools that work seamlessly, and unfortunately, this app has fallen short. Would not recommend.

Pangama Jewelry
アメリカ合衆国
アプリの使用期間:5ヶ月
CartKitが返信しました 2024年10月3日

We're so sorry you experienced this. Our email functionality was temporarily disabled due to spammers using our app to send spam emails. We've since resolved the issue and put further safeguards in place to protect our systems. Please get back to us via live chat so that we can make this right for you.

編集日:2024年8月27日

The automation emails do not work. I spent a lot of time creating my templates and its been weeks without an update as to when the automation emails will work. I would ask everyone to look for a different app as they still have not given us an update nor do they know when it will work again.

The 1776® Community
アメリカ合衆国
アプリの使用期間:13日
2024年9月18日

Very bad and buggy! Go ahead...I dare ya to try and create an EXIT POP UP.
After an hour of pulling out your hair and speaking to the customer service and Technical team you're going to write a bad review like I am doing right now. I saved all the chats and screenshot them showing I asked for a supervisor three times and the original Support Tech kept trying to give me solutions that would not work and so he wasn't very well informed about how his position was supposed to be handled with customers. So in researching this app that was about 20 to 30 minutes on YouTube and other sites screwing around putting up up and installing it another 10 or 15 and then wasting over an hour trying to do the mess around on an exit intent at that doesn't work and now spending 5 minutes leaving this bad review. Are you very busy and don't have time to waste like me? Then avoid this app. If you live in your parents basement playing video games all day smoking byd then of course go ahead and try this app

Kurt Thompson
アメリカ合衆国
アプリの使用期間:約4時間
CartKitが返信しました 2024年9月20日

Hi Kurt, we've just reached out to you. Please reply to our live chat and we'll get this sorted ASAP!!!

2024年10月16日

Great app but it is missing an essential feature: email confirmation. Without it, people and bots will input fake emails and when you try to send out a newsletter, you will get blocked by spam filters and even shopify for having too many bounced emails.

Peaches and Screams
イギリス
アプリの使用期間:8分
CartKitが返信しました 2024年10月19日

Hi there, we've been waiting on Shopify to release double opt-in for App Developers for some time. Please see this thread: https://community.shopify.com/c/customers-discounts-and-orders/trigger-double-opt-in-notification-for-customer-created-via-api/td-p/1578729 . Totally understand the frustration. We will be looking into possible solutions and anticipate double-opt in availability built into Pop Convert in the future. Our CS team will reach out to you as soon as possible!

2024年9月6日

will give proper review after using

SiyariJewellers
インド
アプリの使用期間:約6時間
2024年8月2日

Can't add my own email, the email you sent looks like: store123@shop-convert.com.

Useless.

The Good Life Boutique
アメリカ合衆国
アプリの使用期間:41分
CartKitが返信しました 2024年8月4日

Hey! Thanks for reaching out. You'll see the option to change your sender domain by navigating to Emails > Settings > Sending > From email. Here you can add your own domain and authenticate it for sending! Reach out to us via live chat if you need any assistance :)

2024年6月17日

Was enjoying it, easy to remove watermark and set up campaign, but after spending time editing the campaign it didn't even show up on my website. Waste of time.

The Breakup Essentials
イギリス
アプリの使用期間:約2時間
CartKitが返信しました 2024年8月4日

Hi there, if the popup didn't show up on your site it's likely because it was previously closed. Please try clearing your cache or try an incognito browser.

編集日:2024年3月6日

Previously i gave a 5 star review because their support was good. But im changing to 1 star and also uninstalling because I needed it to be NOT displaying on certain pages. They insist that its already not showing but every device im using is showing. I have lost sales because of this app.

TbT Arabic Dial Watches and Islamic Gifts
シンガポール
アプリの使用期間:7日
CartKitが返信しました 2024年3月7日

Sorry that you faced this issue. Let us know if you can reinstall the app, and we'll look into it right away! We haven't had other customers complain on this yet, but if you re-install the app I can guarantee we can fix the issue within a few hours :)

2022年11月22日

Rules too limited. I can set the seconds before the popup starts, but once closed I can't re-initiate for less than 7 days. Makes no sense.

PETCODE PAWS
アメリカ合衆国
アプリの使用期間:10ヶ月
CartKitが返信しました 2022年11月27日

Hi there, I apologize for the delay. When a customer closes a popup, we've generally found that a week is a good timeframe between when they see the popup again. However, it makes sense that this should be a configuration option. We'll reach out to you shortly.

2023年11月24日

showed for 1 minute then i edited it and it disappeared

giosbrush
アメリカ合衆国
アプリの使用期間:9ヶ月