Recensies (13.560)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
17 juni 2024

Was enjoying it, easy to remove watermark and set up campaign, but after spending time editing the campaign it didn't even show up on my website. Waste of time.

The Breakup Essentials
Verenigd Koninkrijk
Ongeveer 2 uur gebruiken de app
CartKit heeft geantwoord 4 augustus 2024

Hi there, if the popup didn't show up on your site it's likely because it was previously closed. Please try clearing your cache or try an incognito browser.

2 augustus 2024

Can't add my own email, the email you sent looks like: store123@shop-convert.com.

Useless.

The Good Life Boutique
Verenigde Staten
41 minuten gebruiken de app
CartKit heeft geantwoord 4 augustus 2024

Hey! Thanks for reaching out. You'll see the option to change your sender domain by navigating to Emails > Settings > Sending > From email. Here you can add your own domain and authenticate it for sending! Reach out to us via live chat if you need any assistance :)

22 november 2022

Rules too limited. I can set the seconds before the popup starts, but once closed I can't re-initiate for less than 7 days. Makes no sense.

PETCODE PAWS
Verenigde Staten
10 maanden gebruiken de app
CartKit heeft geantwoord 27 november 2022

Hi there, I apologize for the delay. When a customer closes a popup, we've generally found that a week is a good timeframe between when they see the popup again. However, it makes sense that this should be a configuration option. We'll reach out to you shortly.

24 november 2023

showed for 1 minute then i edited it and it disappeared

giosbrush
Verenigde Staten
9 maanden gebruiken de app
2 april 2021

I haven't been able to even use the app because I can't get past it asking me to enter my email. nothing happens .. I've tried 4 different times now and I'm annoyed and over it. Don't even bother downloading it doesn't work.

EverieAvenue
Verenigde Staten
7 maanden gebruiken de app
CartKit heeft geantwoord 2 april 2021

Hi, we've sent you an email to learn more about the issue you're experiencing. Please get back to us when possible.

Update April 24: We've reached out to this customer several times, but haven't been able to get a reply. This issue has been fixed!

22 november 2023

The coupon code doesn't show up.

CrossBodi
India
3 maanden gebruiken de app
CartKit heeft geantwoord 23 november 2023

Hi there! We apologize for the inconvenience you faced.
We checked the pop-up on your store now, The coupon is showing.
We've reached out to you via email to see if you have any questions regarding this. Best of luck :)

Edit: please note that the coupon code appears once the customer enters their email address and hits subscribe. See screenshot: https://share.zight.com/GGuyjQlL

If you want a popup where the coupon code appears right away, you can always add the coupon code directly into the popup as a text element!

Bewerkt 6 maart 2024

Previously i gave a 5 star review because their support was good. But im changing to 1 star and also uninstalling because I needed it to be NOT displaying on certain pages. They insist that its already not showing but every device im using is showing. I have lost sales because of this app.

TbT Arabic Dial Watches and Islamic Gifts
Singapore
7 dagen gebruiken de app
CartKit heeft geantwoord 7 maart 2024

Sorry that you faced this issue. Let us know if you can reinstall the app, and we'll look into it right away! We haven't had other customers complain on this yet, but if you re-install the app I can guarantee we can fix the issue within a few hours :)

Bewerkt 29 juni 2023

Une semaine après avoir contacté le support pour un popup qui ne s'affiche pas (bug confirmé par l'équipe du module), je n'ai aucun retour, ni aucune correction du problème. Malgré mes nombreuses relances, l'application ne fonctionne pas. Je précise également qu'il semblerait qu'il n'y ait aucun suivi puisqu'à chaque fois que j'ai recontacté le module, le même membre de l'équipe m'a demandé quel était le problème...

GOLIATE
Frankrijk
7 dagen gebruiken de app
CartKit heeft geantwoord 29 juni 2023

Bonjour, Nous vous avons contacté hier et il y a quelques jours pour demander l'accès à votre boutique, mais nous n'avons jamais reçu de réponse. Nous nous excusons pour la gêne occasionnée. Nous travaillons activement sur le correctif.

6 oktober 2023

worst

Regainic
India
6 dagen gebruiken de app
Bewerkt 4 april 2023

After a few tests, I saw that this app is not GDPR compliant. It is using Google Fonts and can be loaded before the consent popup. In other words, cannot be blocked and there is a potential risk of leaking of IP addresses using Google fonts.

Baby Sunflower
Verenigde Staten
4 dagen gebruiken de app
CartKit heeft geantwoord 4 april 2023

Update April 6, 2023: We've removed the Google Font dependency and are in-touch with the customer to resolve this!

Hi there, this has been escalated and we're looking into this now. We'll be in touch shortly.