POPCUSTOMS（ポップカスタムズ）

I have recently entered the POD business. My first printed item was done through PopCustoms. I requested a sample product which arrived in the expected time (13 days). The product (women's canvas shoes) was of good quality, and the print was great... no bleeding, color was on point, and images were crisp and clean looking. Ada at customer service communicated with me throughout the process and sent me pictures of the shoes when my sample was complete. I just got my first customer order last night, but his morning discovered the order hadn't been received by PopCustoms. I contacted Keke at customer service and although it took a couple of hours of chatting to resolve the issue, she was very patient and helpful, and my customers order is 'in-process' as I write this. I have already recommended PopCustoms to other POD entrepreneurs!

Exceptional customer service, Ada in particular was beyond friendly and helped me A LOT with managing my account and resolving issues with my designs. Plus their product catalog is the most interesting I've found out of all the apps! (Prisca from Italy)

I love working with popcustoms and the quality of the material! I would highly recommend using their services.

I was having an issue with a particular design plus product. I had installed the app over 5 times and the issue remained. I messaged them in messenger and was a bit impatient and contacted them by email. lol I should have waited they got back to me in messenger within 5 mins and had it all fixed 5 mins later so a total of 10 minutes to fix the technical issue. I give them 5 stars for their customer service alone! They have so much to choose from as well! I haven't made a sale yet but I will and I know they will be great!

Love the variety of products along with their awesome support team. Had one of their team members reach out to me as soon as I began, and they have been super helpful!

Great support!

Just got my first couple of items ordered and i must say i am impressed with the quality. I love that they have a timer for production, so i know how long before my order is shipped.. The delivery time and tracking information was great. Still have some concerns with the shipping cost but i guess it will get better as we go along. Strongly recommend.!

This app works seamlessly with my Shopify store. Popcustoms has an extensive range of quality products, allowing store owners to develop their brand. The customer service and response time are exceptional. The shipping is fast, and all products are trackable. One of the features of my store is footwear; with the variety of styles that Popcustoms offers with the newly featured 3D mockup generator, I'm indeed in the zone.
Keep up the great work you're doing.

couldn't rate POPCUSTOMS higher. very simple website to navigate and amazing customer service. such fast reply's and very helpful