レビュー (429)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2021年12月10日

Terrible app, terrible owners. Problem started when I paid via paypal and they said it didn't go through, I was given a link to pay through credit card via stripe which went through. After several days of back and forth of not getting popup to work on Shopify, I requested a refund only to be told they do not even see my transaction....WHAT? First thing I did was check Paypal and saw the charge go through, I showed them screenshots and they said Paypal did not reflect it, even tho paypal charged me it didn't get to them, I also checked credit card and saw that one went through too but guess what? Even tho they confirmed payment received by granting me access to the pro plan for several days, Tom the co-founder turned around and said that payment didn't go through either. I felt like I was being pranked, called CC company and initiated a dispute, called paypal and initiated a dispute but wait it gets more interesting, Tom the co founder comes back and said they see a charge that was reversed and that this is fraud because paypal name and credit card name differs and even threatened to report me to shopify and paypal......Isn't it funny that before the dispute they couldn't find either payments but as soon as dispute opened, all of a sudden Tom no longer has amnesia and even has the nerve to call me fraudulent.....DO YOURSELVES A FAVOR STAY FAR FAR AWAY FROM THEM.....I have taken screenshots and printout of our conversations and will be presenting this to shopify to get these people off its platform!

WatchExtra
アメリカ合衆国
アプリの使用期間:13日
2022年7月23日

I was excited to use this as it actually had the scratch feature that is very interactive for customers whereas other apps claim to have a scratch feature and it was just a “click” to get the code. I liked that, that’s the only reason why you got two stars besides that I did all the installation edited everything , looks really good, (editing was finnicky, having to make backgrounds transparent repeatedly to get rid of ‘wave’, very time consuming).linked to my Shopify and it’s nowhere to be found on the website and to make matters worse there’s no help, email us or contact us button anywhere to get in touch with them. I’m gonna have to delete it and re-download the app I had previously that doesn’t have the fantastic scratch option

A’Lei Beauty
イギリス
アプリの使用期間:10日
2023年3月15日

Highly recommend poptin! This app just simplifies everything you need to do, it's a life saver! everything is so neatly laid out unlike all these other apps that I tried to use before this which are hopeless.

THIS APP IS A MUST!!

Boxerz
オーストラリア
アプリの使用期間:約8時間
編集日:2020年10月14日

Brought our speed down from a bad 47 to a terrible 23. Have to admit though, that we did not consult them about it. Anyway, not a big fan. Edit: Due to very energetic (but friendly) efforts by popt.in to make me delete this review I checked again with IT to figure out if the problem was caused on our side and my harsh feedback was unjust. As far as we could determine, the delay was caused by jQuery libraries loaded by the app, although these were already integrated in Shopify. This decision was taken by the programmers to ensure an optimal function of the popup app, but if not fixed this can lead to these awful delays.
As shop owners we had to learn the hard way, that most of the apps come at a price. You fix one thing or get a cool feature but on some end it makes something worse or even breaks a crucial function. And you will not be warned in advance. In this case Shopify flagged our bad site speed (new feature, cool!) and we digged into the potential source. This is how we found out that it was cause by the popup app. I can understand that I`m being a bit hard on these poor app developers by a crushing 1* review, but I see this as a responsibility on developers side to consider also the harming effects of their app. The popt.in team is very engaged to fix this now and this is why I gave them a second star. But still I was in a situation I didn´t want to be in in the first place.

zerognecklace.de
ドイツ
アプリの使用期間:9日
Poptinが返信しました 2020年10月14日

Hi there!
Thanks for the feedback.

We wish you would contact us, we would be more than happy to help!

The app doesn't increase the load speed. Our code loads asynchronously to your website, using CDN and a very compressed code (less the 1kb).

But if there is any chance, there is an easy fix. You can read the bottom of this short article: https://help.poptin.com/article/show/113237-will-poptin-slow-my-site

Please contact us anytime and we will guide you or do it for you :)

2019年11月13日

Great customer service. Easy to make email pop ups. Easy to use interface and if you run into a problem they're there to help

Paw Wild
アメリカ合衆国
アプリの使用期間:約7時間
2023年7月17日

Very nice app! My pop up looks so cute and professional. The free plan is good enough for a small business.

Rivvy Momo
アメリカ合衆国
アプリの使用期間:約5時間
2023年8月30日

simplest operation and the best user experience,and the customer surpport is excellent as well. very helpful!

BONEHOLIC
中華人民共和国香港特別行政区
アプリの使用期間:約4時間
2020年7月23日

App has a lot off functionality and options, esp for a free product. Once you get the hang of it, it moves along pretty quickly. Support is super - Nirupama answered every question I had quickly and was very knowledgeable and pleasant. The support alone makes this app worth your time to get to know.

Shoes 'N' More
アメリカ合衆国
アプリの使用期間:約4時間
2023年6月9日

A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.

YogaDESK
インド
アプリの使用期間:約3時間
2021年12月16日

I used this app for my website pop up and its going smooth, I had a minor problem but the live chat customer service Osama helped me. The service was excellent. I will highly recommend.

S'Love Hair
イギリス
アプリの使用期間:4日