CartHook Upsells

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The app is user friendly and the customer service is excellent! I love carthook and excited to see the progress

Very easy to use and works great!! Recommended!

Just had a chat with Tarik, he was generous enough with his time to help us create a funnel live on the call and gave us some incredible advice for our store. Give this guy a 5x pay rise as soon as possible and protect him at all costs!

friendly and such a great help made things so easy to understand

thank u

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Installed the app with ease and excited to see the impact. so far very smooth.

Just recently got going with CartHook and both the app itself and the customer support has been absolutely AMAZING. The app definitely works and helped to increase our AOV.

Adel was our account manager and was beyond helpful in getting us going. He was there every step of the way and helped get us setup.

We were assessing other upsell apps, and our experience with CartHook really pushed us across the line. The app works well, it's easy to use and the support is just incredible.

Can't recommend enough (If you're reading this, Adel thank you again!!!).

So far, they have been really helpful, specifically Tina in caring for our business & getting the upsells to work. She's open to schedule at anytime so we could benchmark success.

This is a great way to create that retail impulse rack-style purchase at checkout on Shopify. Setting it up can be a little tricky at first, but the carthook team has the white-glove approach to ensuring you are utilizing their program to the fullest potential. Highly impressed by their level of personalized assistance. Since implementing and redesigning our funnels we have seen over 100k in sales from this program. Worth it.

Best post-purchase upsell app available - by far. I'm surprised at how customizable it is for the price I pay for it.

We have done hundreds of thousands in revenue through cart-hook now and it has been pretty great for us. I wish there was a little more flexability on the upsell flows and how many offers you can create. I also wish you didnt lose historical test data. Other than that it has been perfect for our needs!

I have been with Carthook in the past, and they have always had a very severe attitude problem when their app has a bug and doesn't work properly. In my most recent case, there was an issue with the custom tracking code. I reached out to them, and after 30 back-and-forth emails PLUS a rude and incompetent customer service, the CEO decided to revoke the account. PLUS, they also overbilled me, BANNED my account and refused to refund me. I have spent over 1,000 dollars on wasted ad spend, and will now proceed to opening a dispute with them. The current carthook version is a total joke too. The whole purpose of an upsell app is to make you more money. HOWEVER, due to the extremely slow load speed, the app will murder your conversions- Amazon has done a study to show that for every 1s longer an app takes to load, it will kill your conversion by about 10%. Carthook takes about 6s to load- 3s more than shopify's native checkout pages and that means you earn 30% less. This app will cost you more money than it can make you. All in, don't bother wasting your time giving this app a try.

This app def is slow and the design options are pretty bad for building brand trust. They really need to invest in having 5 solid templates for us to pick from that are done well. Also, the app doesn't work with Recharge subscriptions (which other upsells like Zipify do offer– I've seen it in action). On a PLUS, it has increased my average order, which is nice. Yet I prob won't be staying around much longer if they don't start working on the issues I described above.

Extremely slow load speed. It will cause your sales to drop, effectively losing you money. 1/5, I will not recommend this app to anyone except my worst enemies. Lol.

I mean it does the job. It makes post-purchase upsell extremely easy. The only problem is it makes it too easy for customers. Almost every single customer that purchased the upsell sent us an email asking if we could give them a refund because they accidentally added it. This happened all but 2 times.

Been using this app for about a month now and it is great. Just yesterday for example I had 11 total orders, 7 of them had a Post Purchase Upsell through CartHook, which is really amazing! Just one thing though, unlike Zipify OCU, this app does NOT automatically add a tag to the orders in Shopify. I have raised this to them a month ago and they said they were working on it, but still it hasn't been added as a function. It is very important as most third party fulfilment apps do not recognise the PPUpsells.

I'v been waiting for this app all my life. Can't wait to see the extra profits it brings me this holiday season.