Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
4. tammikuu 2024

Not working anymore.

Remy & Virgin
4 kuukautta sovelluksen käyttöä
23. tammikuu 2024

I have installed the application on my page, configured the survey and enabled the application and after 3 simulated purchases the survey is not displayed.
Is the app working? Or is there a step I skipped?

Peluches Gil
Noin tunti sovelluksen käyttöä
6. marraskuu 2023

Not working anymore since a few days...
App dashboard/reports are not loading.

19 päivää sovelluksen käyttöä
RoarTheme vastasi 12. joulukuu 2023

Hi papercrush,

Thanks for bringing the app performance issues to our attention. We're truly sorry that you haven't been able to access your dashboard and reports for the past few days.

We experienced some temporary instability due to high demand, which caused the app to slow down. We immediately identified the issue, implemented additional server capacity, and are happy to report that the app is now functioning smoothly again. All your dashboards and reports are now accessible.

To prevent similar situations in the future, we've taken proactive steps by scaling our infrastructure. We're committed to providing a consistently reliable experience for our users.

We value your business and appreciate your understanding. If you have any questions or need help, please don't hesitate to contact our support team.

Best regards,

16. maaliskuu 2022

Really slow support! None of my results are displaying properly on the dashboard so I emailed support but haven't heard anything back. Really hard to get any value when I cannot see which choice my customers chose for the survey question!

The Press Club
15 päivää sovelluksen käyttöä