Hulk Sondaggio Post‑Acquisto
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Recensioni (68)
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In base alla valutazione
The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh test order but they refuse to solve this. They keep blaming devices. This is the longest length of an unsolved issue with an app I have ever faced.
Hi there, I just wanted to apologize that our installer didn't work correctly.
Our manager has reached out to you to help with the issues that you are facing. Please get back to him when you can and we assure you that your issues will be resolved in less than 48 hours.
Thank you,
Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections
Thank you so much for the review! We are thrilled that our app provides you with useful feedback and gives you the opportunity to make better business decisions.
We truly appreciate your support and feedback!
Have a great day!
HulkApps Team
Simple and Good app for Post Survey.
Support is quick and comfortable. I hope below for more convenience.
- Custom Setting for some Language
Hi there. Thanks for sharing your feedback. I just wanted to apologize that our glitch on iPhone12 Pro. Our experts are working on making things right for you.
Please let us know if you need anything else!
Best app ever! The demographics of our buying customers is a very important metric for us. It's easy to get that information, so it's indispensable.
最高のアプリです！
購入したお客様の属性は私たちにとってとても重要な指標です。
その情報が簡単に手に入れられるのでなくてはならないものとなっています。
Thank you for your review! We are happy to hear that you find our app useful and we will make sure to keep on working on our app in order to have it always meet your expectations.
Works great for us, has lots of customization choices, and is very competitively priced.
We're thrilled to hear that our Hulk NPS Post Purchase Survey is working great for you and that you're finding the customization options beneficial. It makes us very happy to know that you find the pricing competitive too. We at HulkApps strive to provide a great product at a fantastic price. Thank you for the 5-star rating!
Your feedback is immensely valued, and it boosts our team's spirits to work harder and continue delivering excellent service.
Best Wishes,
The HulkApps Team
Excellent app for free - captures data and you can ask any question you like, with multiple choice options or free text input box.. and you can export the data to spreadsheet format for further analysis! Our customers use it often and it has provided some useful info for missing features on our site and frustration points within the checkout process. Thank you!
Thanks so much for your kind words. Our app can provide you meaningful insights to improve your customer journey. All the best for that!
Feel free to contact us whenever as we are always standing by to help.
Love this app. Getting some quick feedback at the checkout makes it so much easier to understand purchase decisions. Brilliant!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-purchase survey app! We look forward to seeing your continued success.
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
This app has been a great way for us to see where our customers heard about us from. We can customize it as needed and the data exports easily.
We are so glad to hear that our Post Purchase NPS Survey App has been meeting or exceeding your expectations.
Your feedback is really appreciated and it's great to know that our app is helping you understand where your customers are coming from. Thank you for taking the time to share your feedback - we appreciate it and value your input.
HulkApps Team
This App works really well, easy to set up and very clean. Worked exactly as expected with no stress and I check it often. My only wish is that I could delete customer feedback more than one at a time, they build up quick!
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Thank you for bringing to our attention that you want the option to remove feedback in bulk. No worries though! I've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch!
Let us know if we can help with anything else.
so easy to use and very effective!!! we love using this app for collecting customer data and feedback!
Thank you so much for your positive review of our App. We are glad to hear that you find it easy to use and effective for collecting customer data and feedback. We are committed to making sure our App meets all of our customers' needs and we appreciate you taking the time to let us know of your experience.