Hulk Sondaggio Post‑Acquisto
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Hands down the best app for direct response marketers. You're able to ask your customers ANY questions you'd like with this app and that's beyond marketing gold
Hi there!
Thank you so much for your feedback, we are pleased to hear that the app is to your convenience!
Should you need any assistance in the future, please feel free to contact us!
Fantastic app. Highly recommend for better customer insights. Has given us valuable insight into customer preferences and what changes to make to help improve our shopping experience. Highly recommend.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Love this app! Helps me get some immediate feedback from my customers about how they heard of us and what they are looking for from us! SO useful and so easy to set up!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
This app has helped to capture customer feedback after making their purchase in how they found us and share other user feedback to increase marketing avenues and team recognition. Thank you for making this app easy to use, it is such a useful value for us. I highly recommend this for your business at any stage.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so please don't hesitate to reach out should you have any questions about the Post-purchase survey app or any of our other apps!!
Please let us know if we can help with anything else!
Thank you for excellent Tech Support/Customer Service, very much appreciated. Looking forward for your updated PRO version.
The app looks great on your store! Thanks so much for the review, and please let us know if you need any assistance :D
The survery was easy to construct and this is good for understanding what my client needs. TQ for providing such a great free app!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to use this app for fulfilling your client's store needs. We appreciate the kind words.
Please don't hesitate to drop a mail if you ever need any assistance from our awesome support team! :-)
Great app! Incredibly easy to install, and must be easy for customers as well because the response rate so far is very high. We're getting useful information from customers without any hassle at all. Only thing that could be improved would be to have the feedback included in the email notification that says 'you've got survey feedback' so we don't have to navigate to the app every time to view the response.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love the simple feedback form setup, and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
We have flagged the email notification feature to our product team. We will get in touch with you as soon as we get an update from the team regarding the implementation.
Thank you so much for providing your feedback!
If you're looking for a really simple post-purchase survey, this is really perfect. Easy to use and does the trick. Over 50% of our customers have answered our simple survey and it has given us greater insight into how we've acquired them.
The app looks great on your store! Thanks so much for the review, we're so happy to hear you're loving our NPS post-purchase survey app!
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
I highly recommend this app, It helped to interact with my customer and focus on the task that based on their needs. I finally found that our customers are the main part of our partners when u needs ideas to improve the quality of your service/products. kudos to the team behind NPS Survey.thank uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Thank you so much!
Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.
Hi there!
Thank you for your feedback.
We are sorry parts of our app didn't meet your expectations.
This will definitely be added to our improvements list.