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I use this app to help me understand my customers better. I ask different questions each month to see if we are on the right track. The feedback i get is valuable. I really like this app!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get valuable insights from your customers! We appreciate the kind words about our app.
We look forward to seeing your increase in feedbacks from customers while using Post Purchase Survey app. Thank you!
Fantastic app. Highly recommend for better customer insights. Has given us valuable insight into customer preferences and what changes to make to help improve our shopping experience. Highly recommend.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
enjoyed using this app simple and easy, enjoyed using this app simple and easy, enjoyed using this app simple and easy
Thank you so much for taking the time to leave us this amazing review.
Really easy and simple to install. Also much required by store owners what the customer experiences from Ordering to delivery,
Thank you so much for taking the time to leave us this amazing review.
Very good App to analyse where the user comes from or what you can improve in user experience. It's easy to use and concentrates on the most important things
Thank you for your review, highly appreciate your support :)
App is very useful and functional. Best thing: it had a little error which I reported to customer service. Extremely friendly and very helpful. They finally fixed the problem, which makes the app even better.
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
I love this app, thanks for making it free, it allows me to understand the point of view of my customers better and more effectively understand where the traffic is coming from.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please continue using our apps and if you ever need any help, don't hesitate to reach out to us on support@hulkcode.com.
I'm really happy with this app - it's easy to use, and I'm getting way more surveys filled out than I expected. Great job. My only niggle is that I wish the survey results were sent in the notification email, it would save me time in having to log into my store, go to apps, find the survey app, find the most recent survey & click on it. Please add this !
Hi there! Thanks so much for taking the time to leave us a review. Your feedback helps us get better. We'll definitely consider it for our next update!
I had an issue just after installing the app cause the submit button didn't works. I contacted the support which was really effective! They solved the problem in one day.
Regarding the app, it was really easy ton configure.
Not sure about a translation option => that can be improved.
An easy fonctionnality which i'm sure is interesting for both customer et merchant.
The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Great after purchase service. I raised a support ticket because my app was showing up blank to me, very quickly they checked it out and it was there, I was just needed to wait for the page to load...great job support.
Thanks so much for giving us an opportunity to assist you. Please let us know if you need anything else! We are always standing by to help. :)