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Une application facile à utiliser, mais il faudrait pouvoir proposer un pop up pour proposer une reduction aux clients qui répondent
Thank you so much for your review!
If you don't mind, please send us more details on your request? We would love to accommodate it and allow you to make the best use of our app!
Merci beaucoup!
If you're looking for a really simple post-purchase survey, this is really perfect. Easy to use and does the trick. Over 50% of our customers have answered our simple survey and it has given us greater insight into how we've acquired them.
The app looks great on your store! Thanks so much for the review, we're so happy to hear you're loving our NPS post-purchase survey app!
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.
Hi there!
Thank you for your feedback.
We are sorry parts of our app didn't meet your expectations.
This will definitely be added to our improvements list.
This app is very easy to set up and it can be active in less than 2 minutes. It does exactly what we needed.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you could set up your form in less than 2 minutes! We appreciate the kind words. :-)
Please let us know if you need anything else!
I would have wished to be able to find this app earlier on. This add-on helped us get a post-purchase survey up and running within 10 min with out any problems. Highly recommend.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving our priority support add-on!
Have a beautiful day ahead. :)
We are using this app to run a simple post purchase survey to find out how our users found us, primarily for marketing attribution needs. It works pretty neatly and is already helping us with new insights. Importantly, the survey loads pretty fast on the order success page thus ensuring we don't miss the opportunity to get user feedback. One of the other paid apps was actually slower than this, which is free! BTW, one feature that they could add (as a premium/paid feature perhaps) is the ability to show the survey only for new customers. That would be awesome. But, I am not complaining. This is a great free app that does what it promises!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app for its simplicity and speed. We really appreciate it.
Your request for a conditional survey has been flagged to our Product Team. We will get in touch when we implement this feature!
Thank you!
I use this app to ask how the experience was on my store and at checkout, it's been really useful to get insights. The app works great and I thoroughly recommend.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Great app for getting insights on how to improve your business. Was hesitant at first to implement but after seeing the surveys come back, has been super worth it.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Best of luck with your business! We look forward to seeing your continued success.
Super easy to install and gets the job done perfectly! Let's use get the feedback we need to ensure our customers are having the experience we want them to!
Hi there! We're thrilled to hear that our Hulk NPS Post Purchase Survey app is delivering exactly what you need and is helping you to obtain necessary customer feedback smoothly! We're proud that we could make the installation process effortless for you. Your satisfaction is the ultimate motivation for us to strive more in improving and delivering quality services.
We truly appreciate your amazing 5-star review! It's feedback like yours that keeps us going. Thanks for taking time to share your experience with us.
Best regards,
The HulkApps Team