NPS購入後アンケート

NPS購入後アンケート

レビュー (73)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の4%は1つ星です
2023年4月22日

Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections

This Is It Hair World
アメリカ合衆国
アプリの使用期間:2年弱
HulkAppsが返信しました 2023年5月25日

Thank you so much for the review! We are thrilled that our app provides you with useful feedback and gives you the opportunity to make better business decisions.

We truly appreciate your support and feedback!

Have a great day!

HulkApps Team

2021年4月21日

amazing customer support. I had a problem with the submit button , they fixed it very quickly, even tough its a free app. Thanks Priyanka. I think they can make a paid option with couple of more advance feature.

Woodstone
アメリカ合衆国
アプリの使用期間:4日
HulkAppsが返信しました 2021年4月21日

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists like Priyanka!

Please let us know if we can help with anything else!

2020年11月4日

Great after purchase service. I raised a support ticket because my app was showing up blank to me, very quickly they checked it out and it was there, I was just needed to wait for the page to load...great job support.

MJ's Chocolates
イギリス
アプリの使用期間:4ヶ月
HulkAppsが返信しました 2020年11月4日

Thanks so much for giving us an opportunity to assist you. Please let us know if you need anything else! We are always standing by to help. :)

2020年9月3日

This App works really well, easy to set up and very clean. Worked exactly as expected with no stress and I check it often. My only wish is that I could delete customer feedback more than one at a time, they build up quick!

Vapor North
カナダ
アプリの使用期間:10ヶ月
HulkAppsが返信しました 2020年9月4日

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Thank you for bringing to our attention that you want the option to remove feedback in bulk. No worries though! I've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch!

Let us know if we can help with anything else.

2021年3月8日

If you're looking for a really simple post-purchase survey, this is really perfect. Easy to use and does the trick. Over 50% of our customers have answered our simple survey and it has given us greater insight into how we've acquired them.

IntyEssentials.com
ベルギー
アプリの使用期間:19日
HulkAppsが返信しました 2021年3月9日

The app looks great on your store! Thanks so much for the review, we're so happy to hear you're loving our NPS post-purchase survey app!

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

2020年8月26日

App worked for the first couple of hours, then the app dashboard would not load. I couldn't see any customer survey submissions or make any changes to the app. Deleting was the only option as you can do this from Shopify without entering the app.

SoundSkins | SoundSkins Global | SoundSkinsUSA
アメリカ合衆国
アプリの使用期間:約23時間
HulkAppsが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate it if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2022年7月31日

App funktioniert super und arbeitet zuverlässig. Leider fehlen noch ein paar Features, wie die freie Übersetzung in andere Sprachen oder der Export von bestimmten Daten - aktuell muss man immer ALLE Daten komplett exportieren und dann bearbeiten.

Spirit of Eden
ドイツ
アプリの使用期間:6日
HulkAppsが返信しました 2022年9月12日

Hi there!

Thank you for your feedback and your input! We really appreciate it and always try to implement new ideas with our updates.

If you need any assistance, please do let us know!

Best regards :)

2020年11月18日

This app has helped to capture customer feedback after making their purchase in how they found us and share other user feedback to increase marketing avenues and team recognition. Thank you for making this app easy to use, it is such a useful value for us. I highly recommend this for your business at any stage.

Synergy Raceparts
アメリカ合衆国
アプリの使用期間:23日
HulkAppsが返信しました 2020年11月19日

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so please don't hesitate to reach out should you have any questions about the Post-purchase survey app or any of our other apps!!

Please let us know if we can help with anything else!

編集日:2021年7月18日

I highly recommend this app, It helped to interact with my customer and focus on the task that based on their needs. I finally found that our customers are the main part of our partners when u needs ideas to improve the quality of your service/products. kudos to the team behind NPS Survey.thank uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

murukali.com
ルワンダ
アプリの使用期間:18日
HulkAppsが返信しました 2021年7月19日

We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Thank you so much!

2020年12月17日

Amazing app! We've been using it for a few weeks to find out if the whole payment process and payment gateways are working properly and of customer had any issue during the process and it's been amazingly helpful. And since it is a very friendly and simple form, our customer love to answer it, because it only takes them about 8 seconds. Love it!

Rounderbum MÉXICO
メキシコ
アプリの使用期間:14日
HulkAppsが返信しました 2020年12月18日

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!